The front desk check in guy was not kind or friendly, I believe he gave me the worst room on the 4th floor right next to the maint shop. The next morning maint tech. had his work cart almost blocking our room door. Maint Tech was watching videos and very loud around 8:30 am - looked up never said hello or good morning. On the other hand Ms. Dee was kind, positive and greeted me every morning of our stay. Ms. Dee also enteracted with several guest at breakfast and asked each day if I needed something, was everything ok, etc. Great customer service from Ms. Dee! Lastly the mattress in room 428 was lumpy and sagged in the middle, very worn out. This mattress needs to be trashed!
Theresa
Theresa (3 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月20日
Sean
Sean (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月17日
Manuel
Manuel (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月17日
Our stay
The stay was ok . The tv remote didn’t work and we had to go get batteries for it . Then the volume button didn’t work . The bed is very uncomfortable and the pillows are terrible. The room was clean and staff was very nice .
Lisa
Lisa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
It was pleasant and clean.
rachel
rachel (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月14日
Scott
Scott (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月12日
Adai
Adai (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月10日
Emily
Emily (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Charlene
Charlene (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月3日
Dog Hotel
The first room they put us in smelled like dog pee and we could hear dogs barking nearby. They put us on another floor and when I pulled back the comforter, there was a log black hair on the sheet. We were very uncomfortable and did not sleep well. I wanted to leave, but they refused to give a refund.
Mace
Mace (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月3日
Spacious, friendly staff, but a bit dated.
Staff was very friendly, and when we needed And an extra extra pillow or two, they were quick to respond. I would classify this hotel as adequate. The issue is that the furniture and the fixtures are now pretty dated. Gym needs his spruce up too, Missing attachments on equipment and some equipment out of order. There is a free breakfast, but very limited options.
Timothy
Timothy (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月1日
Jordan
Jordan (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
Jabbar
Jabbar (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
Ronald
Ronald (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月30日
Unhappy
This was my second stay at this property, the first time was good. This time there were no hangers, stains on the sheets and saggy pillows. Also the carpet had cut out pieces? I asked for my room to be cleaned by one of the housekeepers on the floor and it wasn't done, I had to get clean towesl from the front desk.
Amanda
Amanda (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月29日
Some of front desk staff was super helpful and some others were abrupt. Rooms could be updated. Lamp shades are ripped. Tub had rust.
Maureen
Maureen (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Rev. Lee
Rev. Lee (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月25日
Bad review!
This place is very unclean first off. The shower was less than warm. If you are traveling and looking for a place to relax after work, move on, this is not the place.