Front desk staff was rude and tried to scam me out of my booking due to traveling with my service animal (which I noted in my initial booking!). I would not stay here again!
Ann-Kathrin
Ann-Kathrin (2 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月26日
This Best Western is very handy for patients who may have early appointments at Bay State Medical Center, but it is also a very nice hotel, clean, staff is very friendly, nice breakfast offered. Plenty of parking, never had a problem with safety.
Eric L.
Eric L. (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月24日
Good stay
The customer service was good, very nice lady
AGNES
AGNES (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月24日
We stayed on the third floor. It smelled like sewage.
Daniel
Daniel (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月24日
Check in was fast and easy, and ions were clean, the only downside was the bed was on the hard side
Margaret
Margaret (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月24日
NICE
Victor
Victor (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月24日
Friendly host. Nice and clean. Perfect area
margie
margie (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月24日
Susan
Susan (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月20日
Was convenient to my event
Thandi
Thandi (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月20日
Craig
Craig (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月18日
Disgusting & Poor customer service
We checked in and went ti get cleaned up for a memorial service and there was hair in the drain & on the wall of the shower. The bathroom floor was sticky.We requested to have it redone and the manager was rude and said she was the only one there and if she could get to it she would. The only thing she did was clean the bathroom floor.When we returned to the room the hairs were still in the shower. Needless to say we did not shower.The vent in the bathroom looked like it had never been cleaned.
We will never stay here again.
Kenneth
Kenneth (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月18日
Looks can be deceiving
Good breakfast, beds were comfortable. The employees that we spoke to were all very nice and at check in (which was very late) the receptionist was very friendly and informative. However, there was strange odor in the hallways and a very bad odor in the room that was coming from the bathroom. In order to heat the room, we had to keep the fan on most of the time which made the air in the room extremely dry. The "marketplace" had only a few items available and not very tempting.
Elaine
Elaine (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月16日
George
George (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月11日
No thanks
Becky
Becky (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年11月11日
Loved how close this was to the Big E.
My only complaint would be that the eggs they served at breakfast weren't real.