The check in was quick easy, professional and very courteous. The property appeared well maintained. The room felt comfortable, met all our needs and seemed to be well cleaned.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月10日
Always an excellent experience and a beautiful stay.
Tallaya
Tallaya (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月23日
Scott
Scott (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月19日
Mélanie
Mélanie (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月16日
Alan
Alan (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月2日
kyeongsoo
kyeongsoo (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月16日
Limited but good breakfast options.
Patricia
Patricia (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月7日
Cody
Cody (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月7日
Charlotte
Charlotte (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月6日
Bathroom with mold.
Otherwise, good stay
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年8月21日
Nice room
Dan
Dan (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月18日
Air conditioning was on WAY TOO COLD when we checked in
Ami
Ami (1 晚友伴旅程)
Expedia 真實旅客評價
4/10 一般
2024年8月9日
Adequate for 1 night
The hotel was overall mediocre. While I was checking in I asked the front desk if they could match their own price since the price of our room went down a bit online and was told they could not do that for me even know a room was available. They had no extra sheets or pillows for the pull out bed. Breakfast was good.
Marie
Marie (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月8日
It was a good clean convenient place
Shawn
Shawn (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月6日
The staff was responsive and courteous. Loved that they had a bar.
Janine
Janine (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月5日
The staff was friendly. The pool was open and in good condition. The breakfast was ok. The cleanliness of the room could hav been a little better. I would condsider staying again.
Brenda
Brenda (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月5日
First a foremost there was trash in the shower upon checkin and the bathroom was clearly not cleaned, there is mildew and dirt in the shower and the tiles which is plainly disgusting. Secondly the ladies in the evening shift were plan rude and need way better customer service and hospitality skills. The bar was not open as it should be. The shampoo conditioner and soap were all empty there were dirty rags left in the shower. The checkin lady was clearly told we had our Service animal and she charged for a pet which again she was told three times service animal. Hippa rights were violated by the nest checkin lady with an attitude by stating and insulating the service animal was a support animal and had to be told again it was. A service animal not a support dog or pet. The money charged to the cats overdrafted my bank account and I am now being charged fees. The breakfast cereal was stale and the waffle mix was not replaced the bananas were green and uneatiable. The bed was so uncomfortable we left at 11pm 13 hrs before check out. There was no sheets pillows or blankets for the pull out couch and black stains on the mattress. There was one towel and a floor mat with dirt on it nonwas rags and one hand towel. No dish soap rag or sponge for washing dishes no dishwasher pods the fridge was dirty and the conscience store has very little to buy from. The advertisement stated a spa fitness center and outdoor pool none of which were on site and the indoor pool was dirty.
Angela
Angela (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月4日
Jessica
Jessica (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月4日
Karla
Karla (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月4日
Very good customer service.
Jean
Jean (1 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月1日
Kathleen
Kathleen (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月21日
Pleased with our stay
I was wary of the condition of the hotel and room given the most recent reviews. I was pleasantly surprised with the shape of the hotel and room.
Positive: spacious room, clean, bed fairly comfortable, quiet, towels good
Negative: lacking sheets and pillow for the pull out (but were provided upon request), breakfast could've had more options
Susan
Susan (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月19日
Great staff and property. Only small complaint was there were a few areas in our room that needed a better maintenance finishes. And basketball court hoop was broken. Overall though great place with incredible staff. Was even able to check in several hours early after a red eye flight into town. Would definitely stay here again.