We love coming here with family. However on 07/19 and 08/16, on check in, I had to deal with Adriana at the front desk. She was indifferent, no welcoming of us as guests, and had a bad attitude. She couldn’t even make eye contact. With a pleasant and upbeat manner, we asked about the guy with the welcoming mimosas. She said “he’s not here.” Jose was great and full of positive energy and he helped us out nicely. Later, when we came back she was happily giving out mimosas. She could have been doing that earlier. She could have been much more helpful and welcoming, and she was not!