Over all the stay was good expect for a few hiccups. The first being the first room we were in the bed broke at random. The chair was not very clean and there was a light out in the bathroom. The bathroom floor also could use a good cleaning especially in the
Corners were the bathtub meets the floor. But….. despite all the stated things once the front desk was notified they quickly moved up to another room which was better still could use a good cleaning but the bed was comfortable and we all slept well. The pool and hot tub were great as well my kids really enjoyed that.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月16日
Do not stay at Crowne Plaza Hotel
My truck was vandalized and broke in when securing the car with valet. 3 other vehicles were the same too
Jennifer
Jennifer (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Sharon
Sharon (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
Friendly helpful staff
Easy access valet parking
Large clean room
Great location
Joan
Joan (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月9日
Comfy but ok
Room was very comfy and nice. The trashcans didn't have any bags. I sent my son down to the desk to get some and they gave him HUGE trash bags that he could have fit in. The TV didn't get a signal so they sent up the maintenance man right away to get the signal, but the TV still didn't work so we just turned it off. There's no parking and had to pay $14/day at the parking garage in the back.
Jaime
Jaime (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Russell
Russell (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
Staff was amazing and very helpful. We had such a nice time
Catherine
Catherine (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Jillian
Jillian (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Perfect weekend stay.
The front desk staff and valet staff were professional knowledgeable and friendly.
The room was clean and very comfortable.
The breakfast at the ghost light was wonderful as was the service.
timothy
timothy (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
We had a great time!!
Adam
Adam (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Karlie
Karlie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月20日
Marcie
Marcie (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月16日
Bob
Bob (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月13日
don’t recommend
bad customer service
Joseph
Joseph (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月11日
Gary
Gary (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Paul
Paul (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Debra
Debra (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月5日
Chris
Chris (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Great Stay
David at the front desk and Mr Alex were amazing!! Thank you for making our stay in Cleveland a memorable one!
Chris
Chris (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Cleveland Rocks
Great hotel in an ideal location for exploring the city on foot.
Kevin
Kevin (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
Debra
Debra (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Great location, over priced parking.
Great centralized hotel within walking distance to the Theaters and Progressive Field. Parking was over priced ($49) a day and was valet only.