Gave service a 3 stars 50%. Agent during check in was friendly and helpful. However, the agent during check out did not smile or greet, not friendly. The breakfast attendant was friendlier. I probably did most of the talking. Other than that, everything was great. From cleanliness to breakfast.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月30日
Room Access Issues
When I checked in one of the 2 rooms I booked the door would not open. The attendant programmed the key and it still didn't work. She gave me another room and the same thing happened. Finally after being switched 4 times, the attendants' son opened a room with a master key and gave me a key that finally worked. This was a family trip and with our 3 rooms in total, we were located on different ends/halls of the building. Although the attendant was courteous, the timeliness of getting settled in our rooms was unacceptable. We booked several months in advance and did we did not expect it to take well in to 1 hour to get in our rooms. After some of us driving 12 1/2 hours to be with family, this experience shoukd have been much better.
Michelle
Michelle (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Donna
Donna (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月23日
Robert
Robert (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
The pre-paid room was very quiet, beds comfortable, and breakfast included everything one would expect.
Leland
Leland (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月16日
Torsten
Torsten (14 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Enjoyed this hotel very much!
Hotel was excellent, everyone friendly, great breakfast, extras like a newspaper and travel brochures were nice.
Sharon
Sharon (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月7日
Room was very clean and comfortable
Mary
Mary (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Room was very clean. We had to change rooms shortly after arriving, TV didn't work. Desk attendant was very helpful and was understanding about the move & moved us near our previous room. First desk attendant when we checked in & out was very personable. We had to go back after our cruise as my granddaughter forgot her slippers in the first room. That desk attendant was a bit snotty, ( different lady) she insisted, she didn't see that we stayed there. I asked her to check with housekeeping & sure enough housekeeping had her slippers. She did apologize.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月1日
Very nice stay
They had the ac on, room was clean.
Staff was friendly and breakfast was above average.
Shelley
Shelley (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Great stay. Quiet, nice breakfast and location.
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月23日
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月22日
Good for the price
It was nice had been renovated and was decent breakfast. I’d stay again
Michael
Michael (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月21日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月19日
Good and quick check in . Nice for a quick trip
Jeffrey
Jeffrey (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月18日
Judith
Judith (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月18日
Loved that you had a great breakfast.
The bathroom needs work. Under the bath mat in the shower, there was a hole. My daughter said it felt very unsteady and you had to watch your balance if stepping on it. Being an older person I chose not to take a shower because of that. Also the drains were very slow in allowing water out-both sink and shower.
Otherwise I was very happy with the facility. the location, and the service. You could, however, use an elevator. 75 years-olds having to carry suitcases up 2 flights of stairs is not a good thing.
The parking lot was good too.
Connie
Connie (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月17日
Chambre ok mais air climatisé bruyant. Petit déjeuner décevant: nourriture tiède et salle trop petite.
Benoit
Benoit (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月17日
Great value!
Good value! Excellent service, great breakfast, and easy parking. The GPS has trouble finding this address, but around a few trips around the block, we located it.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年10月15日
Loved
Everyonewas so nice. All staff where pleasant and professiinal. This was my 2nd visit this year. I will be back!