Did their advanced check-in on-line. When I arrived they told me that they weren't getting them and I had to check-in again.
Room only had 3 towels and 2 washcloths for a 3 night stay with 2 people. When I called the desk they told me that I had to come to the desk and get them; they would not deliver.
Bathroom sink had broken stopper.
Shower door wouldn't stay closed.
Very young children were allowed in the jacuzzi, which basically makes it a toilet.
Pillows were inconsistent and terribly uncomfortable. We should have gone nextdoor to Walmart and bought some.
Only 2 hangers provided in closet.
One-and-done for me.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
lisa
lisa (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月2日
Disappointed
The staff was polite and professional. The floor in the room looked like a child colored with a black marker. The tv remote had no cover and the floor lamp had a broken prong on the plug. The room cost me double what I paid for the same amount of days in Prescott. The room in Prescott was 10 times nicer at a better price.
Christine
Christine (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月1日
Never again
Not a great stay. Booked for 5 people only two queen beds provided. Had to buy inflatable mattress. Asked for extra bedding for inflatable and hotel staff put on ground outside my door. Disgusting. Breakfast was cold and burnt.
mike
mike (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Great hotel
Great stay and location.
Adriana
Adriana (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月29日
Bad stay, bad experience, disappointment.
Like staying here when passing through.
Never had a problem. But this time our room tv , both (tv’s) didn’t work. Called up front was told multiple sorries with no solutions.
Was told in an at 7 am someone would fix it. Nothing in am, never fixed. Pull out couch/bed had no linens or was any available in room/closet/drawers.
Manager next morning didn’t want to fix, was told practically I had to do all the calling around without a guarantee to fix this stay.
Nothing but apologies which didn’t do any good. Breakfast was closed immediately with out all the fixings available. Bad potatoes as well. Bad experience.
Orlando
Orlando (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月29日
Nice hotel, annoying kids
Great hotel rude kids. Hotel was clean and nice but the amount of screaming kids running the halls at 6 am was ridiculous.
Tracey
Tracey (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
Adam
Adam (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
10/10
I love la Quinta!! Great experience & great deal
Stephanie
Stephanie (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月26日
Emery
Emery (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Ivett
Ivett (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
Lou
Lou (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
Great stay
The hotel was clean and we had a great stay . The breakfast was a nice bonus.
Ronald
Ronald (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月17日
Pool is inside but freezing cold. Rooms are not as pictured. What I booked and showed the receptionist from the booking didn’t match what we got. he said that layout was not available at this hotel? So little disappointed. Really close to the North Pole experience and way cheaper and a nicer hotel than others in the area. Would book again. But definitely a little disappointed with the pool.