Overall it’s value for money but need to expect the room is a bit outdated. The station nearby is not on the popular line.
Miu Chi
Miu Chi (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2019年10月26日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月24日
Niina
Niina (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月22日
Harpreet
Harpreet (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Kim
Kim (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月13日
Dated accommodation
The only thing letting this hotel diwn is how dated the bedrooms are. In desperate need of a refresh. Bedrooms and bathrooms sad looking whuch makes them look gruby
Frances
Frances (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月11日
Hotel was old. I could feel the springs in the bed. I will contact corporate in the USA when I am home. Worst hotel I have ever stayed in
Donna.
Donna. (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Good location, excellent staff & great food!
Great location 3 mins walk from oympia tube (only runs at weekends) 18 min walk to shepards bush tube.
Staff are excellent. Room was a large family room, tidy and clean. If i was really picky id say the bathrooms could use an update but perfectly fine for 2 night stay.
Restaurant was great, great choice for breakfast and very well priced, lots of choice, a good english breakfast, juices and coffees!!
Staff cant help enough.
Heather
Heather (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月7日
Gabriel
Gabriel (6 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月3日
Great location and staff were friendly, only moan to make was there was no shower gel in the dispenser and we had to ask 3 times. By the time it’d come we needed to leave as had a booking so used the handwash!!
saeeda
saeeda (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月26日
Kate
Kate (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月25日
Ralf
Ralf (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月25日
Surprised Hilton's standards are so low
The first room we were given smelled very bad, so we had to ask for a different as one.
The chairs, tables, bath and carpets are outdated - not a pleasant stay.
Air conditioning broke down on our last night. The hotel looks up-to-date in the lobby but as soon as you walk up to the floor where the rooms are it looks like from nineties.
Would choose to stay somewhere else for the same price.
Rasads
Rasads (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月25日
Gästvänligt, personalen är mycket bra. Lite äldre rum och gångar men helt och rent. Frukosten har det mesta men med ett lite märkligt tillägg av flera indiska rätter som i sig inte är något fel på men detta kunde vi inte någonstans läsa när vi bokade och inte heller i efterhand på hotellets hemsida. Om det är en profil dom har valt borde det nog framgå lite bättre. Bussar går precis utanför entrén men tunnelbanan är ca 15-20 minuter vandring bort.
真實旅客
4 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年11月25日
Kensington
Good sized hotel on Kensington high St. Easy to find. Left our bags early and had lunch. Checked in late afternoon - pretty straight forward - although more admin than normal including photo id's for UK citizens (to stop ladies of the night - my wife was most put out!). Decent room - very average - high st view. Hard beds unfortunately and the tiny bath screen the only negatives.
Paul
Paul (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月25日
Disappointed
Toilet didnt flush properly, shower head didnt stay up on wall. Whole room was dirty. Amd unkept. Not happy
Daniel
Daniel (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Great staff!!
Stayed for an event in London. Staff were amazing and couldn't have been more helpful.
Great location for Kensington and the surrounding area. Lots to do and see.
R
R (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月22日
November 24
The hotel is nice and the staff are friendly. The room 636 was in need of an update, and the bed wasn’t very comfortable. A travel cot was provided for our baby as requested but it came without a mattress and was hard so we didn’t manage to use it. Overall though it was a nice stay in a large room in a good location. Probably not as family friendly as I would have liked but we managed.
The first room we’ve got was dirty and we couldn’t turn down the heating or open a window. They solved it by getting us an other room which was really friendly. This room was slightly cleaner and you could open a window. And we’ve got a free breakfast very kind. It is just that the hotel is very dated so the staff can’t do anything about it. And it is really far from any tube station ( both 30 min walk)
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
Hannah
Hannah (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月17日
Great location but not the most comfy
Great location, beds and pillows not the most comfortable. We had room at the back so had all the aircon fans for the building and deliveries to listen to most of the night. Staff were great especially Francesca who looked after us at breakfast. Extremely helpful and professional.