Place was closed when I arrived and has been shut down. Trying to get my money back.
Joseph
Joseph (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月16日
Hotels.com sent me a hotel that was shut down and I had to find another room at the last minute. They act like they don't won't to refund my money but DO NOT SCHEDULE to stay at this hotel. It was shut down due to drug and poor conditions
Joseph
Joseph (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月12日
melissa
melissa (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月3日
Hotel is closed
Pulled up to the hotel, which we already paid for, and it was closed. No cars, lights on in the lobby, no one there, and closed signs on all the doors. Called hotels.com and they had no idea. Still waiting for a refund. And the hotel is still listed a available on here so how are they still letting people book at a hotel that has closed up?
Taleesha
Taleesha (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月2日
DON’T BOOK HERE
The hotel was vacant upon arrival and there were 2 taped pieces of paper on the door saying closed. When you drive 3+ hours to arrive at a closed hotel, it is very infuriating!
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月2日
The hotel was closed and we were not notified. Showed up and had to find another place to stay
James
James (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月6日
Teresa
Teresa (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月3日
Tana
Tana (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月30日
Booked through expedia. at front desk was told they could not honor my reservation. Worst experience ever with expedia. left the property and was on the phone for over an hour just to be told that expedia was having trouble contacting the hotel. Whe they heck would they not contact me before I travelled to this destination?
Reese
Reese (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月29日
They cancelled my reservation due to maintenance the night before. I cannot get a response on my refund.
Elisabeth
Elisabeth (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月29日
Reservation was cancelled, on a game day... ridiculous.
Patrick
Patrick (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月29日
When we arrived the hotel was closed due to mold problems. We had not been notified. They were, at least able to recommend a substitute hotel.
William
William (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月29日
0 stars
Terrible, don’t stay here. Basically no AC in the room and it was a mess. The clerk was letting everyone check their rooms before checking in because they were so bad.
Keifer
Keifer (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月28日
Great location. Facility has not been cared for or updated.
Robert
Robert (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月26日
Absolutely filthy
Matt
Matt (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月26日
Deborah
Deborah (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月25日
Very nasty
Marvin
Marvin (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月25日
真實旅客
3 晚友伴旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月22日
Nasty and dangerous
Room was filthy and deplorable. When I went to plug in my cellphone, dead roaches were all over the socket. There was a recent roach infestation there. Water leaked from the ac inside and outside of the room. The door locks but still has a gap when you close it. I had to move the chair in front of the door to make sure no one could bust in on me. I was so nervous about the room that I checked in shortly before midnight and was out of there by daybreak. I could not sleep a wink there. Let’s not even begin to talk about the fact that there is not an elevator and the stairs are really steep. A complete death trap! I would have had a better stay at motel 6 for less.
Lakesha
Lakesha (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月21日
Valrie
Valrie (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月21日
Dirty rooms mold on ceiling unclean flloors and bathroom ac leaked in the room whole hotel looks run down
Phillip
Phillip (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月20日
Requested room close to elevators to re being handicap. GM stated room on first floor to be our assigned room as ELEVATOR OUT of ORDER!! Told us ICE MACHINE BROKEN! And pointed across the street to purchase
wto purchase ICE a needed four times.
ROOM had NO REFRIGERATOR ! PHONE & ALARM Clock broken.Plaster falling from bathroom ceiling. Chair in our room cushion coil appeared broken.
I questioned the evening clerk re how long elevator had been out of order he stated “Months , and Months. Lobby sofa and chair’s covered with a type of contact paper.
NO CONTINENTAL BREAKFAST, COKE & SNACK Machines empty &out of order. ALL OF THE ABOVE NOTED on site for CLARION INN & SUITES UNIVERSITY CENTER AUBURN..1577 S College Street. VERY DISAPOiNTED !!!