Hotel was closed when we got there and we’re told they had a emergency evacuation 2 days ago because of wildfires.
Peter
Peter (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月22日
Danny
Danny (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月18日
Det tok 25 minutter for å sjekke inn.
Vi hadde tre overnattinger. For normalt renhold, skifte handklær etc var det ekstra betaling pr natt.
Rolf
Rolf (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月16日
Enjoyable weekend
Very friendly people. Very comfortable and accommodating. Would definitely recommend to anyone for a peaceful, friendly place to stay.
Tom
Tom (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月15日
Sad experience
Yulia
Yulia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月14日
Richard
Richard (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月10日
Forest fire changed our route to lodge 6hr. Lava lodge wouldn't refund money because we couldn't make it.
John
John (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月9日
Jeffrey
Jeffrey (1 晚家庭旅程)
Travelocity 真實旅客評價
2/10 欠佳
2024年9月3日
We booked a night stay here and the hotel was inaccessible from either point of entry of the road it sits on due to the state closing the road for a forest fire. I called the hotel early the day of when I saw the warning on the GPS and they confirmed we could still access their hotel and the road was closed "a few miles up from them". We drove 20 miles towards the property only to find that the road was closed 16 miles before we could get to the hotel. Nothing changed on the DOT website for where the road was closed from the morning so the staff was just uninformed. I called again and told them there was no way to get to them and requested to cancel and refund. The staff wasn't super friendly or even empathetic. Customer service could have gone a long way here. They cancelled but refused a refund, which was mind bogglign considering they were inaccessable for another 24 hrs. No servies/stay were rendered and we're expected to pay? When hurricanes hit and businesses need to close, they don't still charge people services. Its the cost of doing business. Its unforunate a company is unwilling to do the right thing in these situations.
Tara
Tara (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月1日
Anthony
Anthony (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月1日
Is ok for very minimalist. No amenities (no coffee, microwave, fridge etc) and washer/dryers do not work. Understaffed with what appeared to be one person running food and lodging. Did appear to be clean.
Shaun
Shaun (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月31日
Cabin like hotel in the middle of nowhere
This hotel was just a place to sleep. There wasn’t anything close by.
Alicia
Alicia (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月31日
Aida
Aida (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月30日
Lava Mountain Lodge, fahrt weiter...
Kein Kühlschrank, keine Kaffemaschine, der ganze Laden ist ordentlich in die Jahre gekommen
Wiedemann
Wiedemann (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月30日
Extremely rustic lodge. No mini refrigerator, no microwave, very poor internet connection.
A bed and a shower, nothing more.
Jonathan
Jonathan (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月28日
Was cozy.
Sara
Sara (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月26日
David
David (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月21日
I liked that it was a good price. I didnt like that there was no air if you get hot you have to open a window. Also the water was white. And no dinning
sheila
sheila (1 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年8月19日
They charged a bunch of hidden fees. Kind of feel swindled.
ken
ken (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月14日
Overall our stay was good. Ate dinner at the restaurant attached to lodge. Pizza was good. Staff very friendly, but they seemed short staffed to cover all areas. TVs in room don't work, so don't expect too much.
Jennifer
Jennifer (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月11日
KAREN
KAREN (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月10日
Edward
Edward (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月10日
Lots of junk lying around the property. Rooms were clean but need updating. Toilet seat was about to fall off.
On the upside, our server (Hunter Sitzes) in the restaurant took great care of us. The restaurant was out of most everything we wanted but he and his female helper made our experience enjoyable with their cheerful, upbeat selves.
Kallen
Kallen (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年8月4日
Under staffed. Main lodge not kept up. Room was neat and clean. No refrigerater in room