Dark room, but clean. No carpet b'c pets are allowed. Real human staff all the time, all very nice even though service was lacking. Complained every day but phone never fixed, unsafe for us seniors in furthest room. Handyman did fix tub to hold water. Not told maid service only every 3 days. Cheap towels rough as loofahs. Bedding was nice, but mattress was miserable, full of sink-holes, especially edge. Did not sleep well. No elevator for 2nd floor. Pool too cold in January, unheated. Small, so probably water too hot all summer. All gluten hi-carb breakfast. But walking distance to modest little strip mall, and we did feel safe here. Lots of free parking. Wifi worked. Price was right.