I booked and paid for double beds. Upon arriving, I ending up with a king size bed. There was a lot of dust and the facilities were outdated. Generally when booking with Holiday Inn my expectation is four to five stars. Unfortunately this time around it didn’t meet those expectations
Michelle
Michelle (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月30日
Yolande
Yolande (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月26日
Disappointing
As a HolidayInn Property, this location was quite disappointing. Our family member's room had bed bugs. She was then moved to another room and it had roaches. There was no breakfast provided. Not enough towels. When asked for more I was provided with 1. The only reason I didn't give it one star was because the bug situation didn't happen in my room. The best part of the stay was the restaurant- Round table formerly Bar Louie.
Tiffany
Tiffany (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月17日
rosie
rosie (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月2日
Not good at all
Bathroom was leaking and the toilet was bad. My grandchildren didn't want to use the restroom at all. Had a few ladybugs that we were afraid on several walls by the window. I killed one right on the top of my granddaughters head board.
Shanette
Shanette (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月29日
Demetrius
Demetrius (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月28日
The stay was cool. Very quiet in the hallways which was great.
Demetrius
Demetrius (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月18日
Did not have any breakfast ready at time they said they would. I paid for a breakfast I didn’t get
Michael
Michael (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月11日
Chrystofer
Chrystofer (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月4日
Andre
Andre (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月28日
Ok but can be better
Tv's are out dated couldn't connect roku and the smell of mildew in the bathroom area
Hasond
Hasond (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月27日
Cornelius
Cornelius (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月24日
First off I have to point out that the location IS under renovation so some messy is expected. The staff at the desk was very cooperative, and the maid staff were very friendly.
Having said that the first room they gave us didn't have a working fridge, nor AC, nor TV. Second room was not king size, and had an overwhelming smell of Thai food. Third room was perfect. Really enjoyed the hardwood floors...
Craig
Craig (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月23日
Javell
Javell (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月23日
Gary
Gary (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月22日
I’ve never been to hotel that didn’t provide complimentary coffee in the lobby.
William
William (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月22日
The staff must have given someone keys to my room at 0100 because while i had the safety locks off, waiting for pizza, someone used a key and just walked into my room. Not cool. The front desk didn't even question my account of the event and immediately offered up a discount. She knew she messed up.
Tosha
Tosha (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月17日
Beds were very firm, soft pillows. Great water pressure. Hand soap dispenser was empty. Towel wasnt clean. Didnt look like floor had been vacuumed, floor was dirty and had to hold handle down for toilet to flush completely. Property was under construction. I didnt care for a "club" in the lobby which required a strong police presence and was very noisy
Keith
Keith (2 晚友伴旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月15日
The hotel & rooms were disgusting. Thought it might just be our room but we were with a group & everyone’s rooms were gross
Amber
Amber (2 晚商務旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月12日
Hotel seems like it basically shut down with covid and never came back. Elevator and hallways were filthy from construction. Little things like buttons for the elevator with broken covers. Missing a regular coffee pod in the room, didnt end up mattering because in the morning i found the coffee maker didnt work anyway. Sink took nearly 5 full minutes to get warm water. Shower took even longer because it took me a bit to figure out the pipes were hooked up backwards and had to set to cold then wait. Bar louie downstairs turns into a night club after dark, people milling around parking lot/lobby and very loud.
Stephen
Stephen (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月10日
Review
The room was clean, but very outdated could use some much-needed updates. The furniture was old and worn. The bed was comfortable.