The hotel was notvery clean. The staff did their jobs but were not friendly ordressed what i would consider appropriate to run a hospitality business. We did not eat at the hotel. It just did not seem like appetizing surroundings.
Cindy
Cindy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月7日
Shantara
Shantara (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
I was there for family reasons! The hotel was perfect plus offered free breakfast
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Tonya
Tonya (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月23日
Julia
Julia (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月22日
Not a welcoming checkin
When we arrived we stood at the front desk for 10 minutes waiting on someone to show up at the desk. We called the phone and for no answer and rang the bell. I think she was in the restaurant. Next time, she may want to put a be back soon sign up.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月18日
Andrea
Andrea (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月18日
Wonderful stay. Clean room. Nice Mexican resteraunt and bar onsite.
Amanda
Amanda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Jason
Jason (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
Haskey
Haskey (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Michael
Michael (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
Mohamed
Mohamed (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月27日
They do not have my reservation correct I made thru expedia
Gerald
Gerald (1 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月27日
Below average breakfast
Peter
Peter (5 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月21日
Definitely Not Premier
We will never stay here again. The air conditioning did not function in our room. So it was hot and humid each night, very uncomfortable. There was also a leak in the bathroom ceiling. I’m you weren’t careful it would drip on your head while standing at the sink and there was always a small puddle on the floor of the bathroom. Check in was also weird as the clerk kept going to the “back” to confirm our reservation via fax…..We travel to Alton once a year and will never stay here again. They should really drop the “Premier” from their name.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年10月14日
OK
Todd
Todd (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月14日
Julia
Julia (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月14日
The hotel was great. CeeCee at the front desk is so nice. Now for the rant that has nothing to do with the hotel: EXPEDIA - get your act together and pay these hotels so people can check in quicker! I booked this hotel an hour before I got there and it still took another 30 minutes before Expedia paid the hotel so I could check in!