I arrived at 5pm and just ended up leaving at 9pm. The person at the front desk was rude when I first checked in. When you first walk in there's a sign that states no pool or breakfast despite the website saying otherwise. The first room given to me had issues with the Wifi connecting to the TV. I asked front desk about it; there was "nothing he could do." So I step out right quick and when I come back, the key card wasn't working. Front desk explains that the door may be broken so he moves me into another room but lets me know that I basically had to slam myself into the door to open it. That's how hard it was to get it to open. He suggested I left my room door cracked whenever I step out to avoid it jamming again. The TV in that wasn't working either and it seemed like the mount was broke too and hanging off a little. Overall, staff was unprofessional and I felt unsafe.
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月5日
Chester
Chester (3 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月29日
Convenient location. Roaches in room.
Nyoka
Nyoka (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月25日
The place was absolutely filthy inside and out. Outside trash cans were over flowing with trash and cigarette butts all over. My first room had dirty linens, lights didn't work, tv didn't work. Moved to second room. The room was covered in mold. Third room was ok. Floors were dirty leaving socks black. No safety lock inside the door, broken, and adjoining room door safety lock was broken. I booked the room for location convenience and the fact that it had a pool and served breakfast. Both pool and breakfast were not available.
George
George (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月24日
The room wasn’t thoroughly cleaned when we checked in. I found food in the fridge the morning after check-in. Beds were supposed to be changed every 3 days. During our 6-night stay all housekeeping did was give us 2 new towels and empty the trash once.
Stacy
Stacy (6 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月24日
MOLD ALL OVER THE BED! Not dirt, not stains, MOLD. This place is so nasty it shouldn't even be allowed to be open. I know cheap motels/hotels can be a little gross sometimes but this place is disgusting, and I could list 10 more things in this room that I've never seen in 20 years of staying at cheap motels/hotels. I thought all the bad reviews were just people being overdramatic, nope they're all accurate. I've never walked out of a hotel I paid for before but there is no amount of money you could pay me to stay in this place. All the response comments from the management saying they will immediately address the issues are a joke, they haven't cleaned or put a dollar into fixing this place. If you're in Havelock please stay anywhere but here!
Marty
Marty (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月22日
Steven
Steven (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月19日
No receipt available at check out. No cups or glasses available in room. No coffee creamer or sugar in room.
William
William (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月13日
Close to my son did not likt charge me twice for my room and did not refund my money
Robert J
Robert J (2 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年8月7日
Probably won’t go back.
The only decent thing here was the AC worked well, and the water pressure of the shower.
The bed wasn’t comfortable, fridge/freezer did not work, lights flicked on and off, bathroom sink didn’t drain well, mold on the walls, and the TV remote worked half the time.
真實旅客
7 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月5日
Smells like dog had piss as you walk to your room u the stairs down the hall, and the room smells 2’!!! Was not a healthy place , can’t believe Expedia’s would promote this hotel!!! Is that the reason why y’all have no refund clause, looks good smells like dog urine, ! Unhealthy I am so sure I’m gonna call Better Business Bureau and report the smelll ! Not Healthy!!!! Thanks, Expedia
David
David (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月4日
fercrmo
fercrmo (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月30日
Disappointed to say the least!
House keeping not once visited our room, let alone the sheets were dirty and stained (thankfully we brought our own bedding)
Paid for late check out but got harassed to leave not even an hour after normal check out time. I will never do business here again
Jeremy
Jeremy (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月29日
Flea Hotel
Bitten by fleas all evening.
Richard
Richard (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月29日
This place is really really bad please don’t stay here this place is dirty, smelly, the sheets had stains on it , bathroom was with mold. staff was terrible and not nice.
So under no circumstances stay here ! This place deserves a 0 stars.
Danilo
Danilo (2 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年7月28日
Crystal
Crystal (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年7月21日
Not bad for the price
No one was at the desk to check us in . We had to call the number multiple times before anyone came. Waited over 15 minutes. The advertised breakfast was not available and the pool was not open. Not good when its 90 degrees. The room was fine and it was quiet, so those are a plus. It's an olderDays Inn that could use a little TLC, but not bad for the price.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月21日
Hell hole
The place was absolutely filthy with tons of holes in the walls there were tons of weird smells and liquid on the floors. My room had to be changed bc the sheets and towels were still dirty to which I was told they were just stained not dirty. The staff was rude and stated they only change the towels every 3rd day. This was the absolute worse place I’ve ever stayed
M
M (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月20日
Roaches in the room. Broken windows. Poop residue on toilets. Mold. Advertises pool and breakfast but when arrived those things were not available and they wouldn’t allow a refund. Other guests leaving the outside doors open with a rock which is so unsafe. Phone didn’t have a plug and didn’t work. Microwave barely worked. The tv was unplugged along with all of the lamps for some reason. Toilets didn’t flush all the way. Had a bad odor in the room. Not happy at all. I want a refund considering the whole reason we wanted to stay there was because of the movie theatre being close by and the pool so my nephew could swim. It’s a shame that I booked and paid online because if I would’ve drove there to book the room I would’ve walked right back out.