The tv did not work, the treadmill was not working and the fitness center was very very very minimal. The first two nights it smelled horribly of marijuana. The first night a woman was shouting obscenities in the middle of the night. They did not bring new towels.
The positives included the people who worked front desk were friendly and efficient. They brought more towels when asked. The water pressure was good in the shower.
Lori
Lori (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月29日
I wish I could rate it better
the moment you walk in the building it was like a ice box. The room was cold even after putting the heat to 80 degrees. There was hair and stains on the bed. The chair was damaged. front desk was very nice and smooth check in.
Marcus
Marcus (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月27日
Edinson
Edinson (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Love it and the staff are awesome
Melissa
Melissa (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月14日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
Amil
Amil (14 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月10日
Isamar Paz Figueroa
Isamar Paz Figueroa (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Edgar
Edgar (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月7日
Vincent
Vincent (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月5日
Avoid avoid avoid!
Absolutely terrible, the rooms smelled terrible, beds were not properly cleaned, and the overall ambiance of the hotel (I'm being very charitable here, but hotel seems insulting to other establishments out there) felt unsafe. Avoid if possible.
Daniel
Daniel (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月2日
Joni
Joni (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月2日
Great building but terrible service
The structure was very nice and the room seemed clean and was comfortable. The person who checked us in was awesome. However the person who was on duty the next morning was horrible. The service from that person made our trip feel terrible. It seemed like this person did not understand English properly. We called very early in the morning and asked what is the time for breakfast. The person asked us to repeat several times. Eventually they said 9:30. We waited until 9:30 then came down for breakfast. When we got there breakfast was wrapping up. I told the lady at the front desk that we called much earlier and asked and we were told 9:30. She simply said no breakfast for you. You are too late. We tried to explain. Persons were leaving the breakfast area and still they offered my wife and I nothing. They simply said too late too late nothing for you. This was so horrible because we got to the hotel at 11:29pm the night and there was nothing available to eat. And we were in the morning denied breakfast even after they knew that they gave us wrong information on the phone and none of these times were told to us when when checked in late that night and none of these times are posted in the rooms
kelron
kelron (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
Paul
Paul (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月26日
Room was good on the inside.
But the hallways are not very appealing. It looks very old and carpet looks dirty, the doors look old. etc. Hotel needs some serious renovations in that area.
Desk service was great!
真實旅客
2 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月25日
Dany
Dany (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月25日
Poor Service
No lights in breakfast area on Nov9morning. So dark, the only light is that one coming through the window. Front desk was left UNATTENDED at night time on Nov9 with 2 guests waiting for almost 15mins. No enough towel and toiletries for 2 guests that we still need to ask. Housekeeper can understand English but responded in Spanish that we couldn't understand.