I stayed at your hotel Friday night and Saturday night. I had paid for the booking through Hotels. Com itinerary #73006825827818.
I was checked in and when I looked at the room I asked if he could give me a different room.He did and he put me us room 135. The heat didn't work right it just ran until you shut it off so we either roasted or we're cold. The next morning I spoke with I believe that was his name and I told him this and he said that he would move us to a different room.
He did this and it was room#136.
We checked out Sunday morning and thanked him for all his help but when we got home we found that we had been charged again for our stay.
I have been trying to call but I get no response on any of the phone numbers that are listed.
Please cancel this second billing # 407880251 because you were already paid in advance and please call me.
netEugene
netEugene (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月20日
Lisa
Lisa (6 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月27日
I still what to know what the red wire was about?
Not only did I leave with what appeared to be bug bites but the aroma in the room was less than desirable. The door lock on the door was broken and replaced with a door stop. What was the red wire? It came out of the broken ceiling in the bathroom and down the hall, it ended in a whole different room. The man did change our room but the second room had stained sheets and curtains. The water ran cold in the middle of the shower. The pool was closed. The restaurant was closed. The whole place should be closed.
Alisa
Alisa (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月11日
Mark
Mark (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月3日
Review
No instructions as to what I should do to get a person to the front desk, I suppose we were to use thewalkie talkie on the counter . There was no heat in the check in area. No breakfast as advertised. Lady on serious drugs by one entrance . Could use newer carpets
真實旅客
5 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
Great experience will be coming back!
Cecilea
Cecilea (1 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年10月28日
Felt very uncomfortable about from how many signs say “ keep track of your stuff” “ management is not responsible for your belongings”. That many signs made the whole experience sketchy and the fact that there was hair all over our shower/Tub, the dressers and night stands had food smudges and other peoples grease stains, plus blood on the curtains and a big yellow stain on the comforter.
Angelica
Angelica (4 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年10月27日
april
april (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月21日
yongjun
yongjun (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月20日
Don't do it. You will regret staying here
When we arrived at the property we entered to find no employees at the front desk. Rang the bell to no answer. Tried calling the hotel room and received no answer. Waited at front desk for a total of forty minutes before an employee arrived. Upon entering room we discovered the first light switches working intermittently. Multiple holes the size of a penny in the walls. A floor with multiple burns and stains across the carpet. The shower head was broken and dangling straight down. Multiple stains on the walls. Dried blood in one corner of bathroom. Cobwebs across walls and ceiling. Completely disappointing and disgusting. Would never stay there again.
Christopher
Christopher (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月19日
Cancelled my reservation without any communication, only told me when I got there at 8 PM. They did not help me find a new hotel and I ended up stranded, as due to the holiday weekend everything was booked by the late hour. I was able to stay with a family friend- over 2 hours away. Massively messed up my travel plans as I needed to be in the area the next morning. Late night, early morning, and over 4 hours of driving. Worst hotel experience I have ever had, and worst customer service in any sector. If I could give 0 stars I would. Will never be doing business with the Ramada again.
Kaitlin
Kaitlin (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月18日
Pamela
Pamela (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月15日
We got to hotel at 10pm and they notified us that there was a gas leak , no hot water . They closed the hotel, and couldnt let us know because we booked through expedia. There were no hotels from there to boarder, so we were forced to end our vacation early and go back to Canada
Kristal
Kristal (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月13日
Our reservation was cancelled without letting us know. Very disappointing
Rebecca
Rebecca (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月12日
Booked specifically to take my son swimming. Was not told that the pool was under maintenance until check in. Restaurant was no longer in business also. The continental breakfast was nothing more than some mini muffins, rice krispy treats and some slices of bread and bagels. The room was so loud I swear I could hear every single time another room flushed their toilet. On top of all of that, the only thing clean about the rooms was the fresh linen. Will not be back
Nicole
Nicole (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月9日
The first thing mentioned when arrived was to check the room before decided to stay. However, I need to pay if I dont want to takje the room. I reserved for 3 days and ONLY 1 night was a NIGHTMARE. I left the hotel at midnight. Dirty, non-safe, bathroom was clogged, smell really BAD, customer service horrible. The worst hotel in my whole life. Never recommended to ANYBODY.
Luisa
Luisa (3 晚家庭旅程)
CheapTickets 真實旅客評價
4/10 一般
2024年10月7日
Adam
Adam (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月6日
Randy
Randy (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月3日
not clean. possible bed bugs.
Daniel
Daniel (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月3日
Pitiful Olace
This was a terrible unclean hotel. The bathroom ceiling looked like it had mold. The paint was chipping everywhere. It had a musty smell throughout. I couldn’t wait to get out of the room.
Hector
Hector (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月2日
Do not rely on breakfast, it was out of coffee cups, milk or half-and-half, butter. There were bread, donats, tea.
Oleg
Oleg (2 晚友伴旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月30日
Kimberly
Kimberly (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月30日
Do not go there. Be aware that this is a scam. They lure you in but the reality is totally different.
We arrived to the hotel which from the outside looked like it was abandoned. As we were crossing the entrance I was wondering if the next season of American Horror Story was going to be filmed there. Waiting for Norman Bates to give us the keys and show us the room we found the room's door with signs that was forced open (Door frame was crushed) We enter the room and the smell was horrible so me and my wife jumped into survival mode and started to check the entire room and found mold in the wall next to the window, the sheets were dirty and stained, we walked around and the swimming pool had this very strong smell like chlorine which was so strong that brought tears to my eyes and by the way there were like 10 small kids swimming without supervision.
After we found all of this we decided to avoid getting murdered during the night and left the hotel and in our way out to the parking lot though the back yard we found some syringes next to the trash can that I hope were for some diabetic person. We went to a different place so our stay in this horrible place place only lasted about 10 minutes.
We contacted Expedia who basically tildes that we were on our own and we were not going to get a refund. so we lost the Money as well.
Expedia should have shown more support to us but instead they decided to be on the hotel side.
In conclusion. DO NOT EVEN TRY TO GO THERE.
Magola
Magola (3 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月30日
I’m not a complainer in general but this hotel was disgusting from the smell to its upkeep. It apparently has become a sanctuary for migrants and we couldn’t leave fast enough. The website photos do not depict its current conditions