Firstly the good bits. The staff were friendly on arrival and checkout. The beds were comfortable which the main thing you want in a hotel.
The room had two bottles of complementary water and a nice selection of teas and coffees. We didn’t have breakfast so can’t comment on that.
What let the hotel down was the upkeep of the room. The corners had a lot of cobwebs so those are missed during cleaning. The light above the mirror was coming away from the wall and didn’t work.
The towel heating rack in the bathroom didn’t work so the towels felt cold and damp due to no heating. No blind cord so unable to pull the blind down over the window. The connector in the shower was leaking.
If these simple things were fixed it would be a great place to stay.
Philip
Philip (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Good for seeing the sights
Although the building is old, and parts of corridor had water-ingress damage, our room was immaculately clean and comfortable. Very convenient for getting around to the theatres and museums.
Janet
Janet (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月16日
Thank you for amazing service. The people at this front desk 🙏🙏🙏
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
Susann
Susann (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
Paul
Paul (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月3日
Okay hotel men lidt slidt og personalet virkede noget nye.
Kristoffer Brinch
Kristoffer Brinch (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Anna
Anna (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月30日
Samantha
Samantha (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月30日
Renovation works in progress. Starting at 08.15
Stephen
Stephen (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月27日
Overall a great stay, service and staff very helpful and accommodating. Room a little noisy at night and the bathroom blind very mouldy and the rims around the toilet not very clean .
Breakfast selection great and tasty, however a little on the cold side. I would return and stay again as in great location. Thank you
Suzanne
Suzanne (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月25日
London with the girls
Excellent service. There was a problem with our room when we arrived, so we were allocated another room immediately, they allowed us to check in early and gave us a complimentary breakfast the following day. Couldn’t ask for better service than that. Lovely complimentary chocolates too.
Elizabeth
Elizabeth (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月24日
JOHN
JOHN (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月24日
Fine
Very good location for the West End, the hotel is fine, a little tired and lacking simple touches (no mirror in the bedroom is pretty basic) but it’s good enough for most circumstances.