Customer service needs some work. The staff were rude and not helpful.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
A Different World
We would go back. Felt like a very different world than typical Colorado. The casino is a little weird for us. The hotel and the whole reservation is drug and alcohol free, which seemed inconsistent with a casino but in a good way. Also, no smoking indoors, which was very pleasant. Great view of the Sleeping Ute mountain range from our room.
Adam
Adam (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月9日
Orlinda
Orlinda (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月9日
Room was expected for a 2 star hotel, mostly frustrating that half of the outlets didnt work. Room and facility was very cleanly
Hayley
Hayley (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Delbert
Delbert (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Dirk
Dirk (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月26日
Teresa
Teresa (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月23日
Horrible experience
BONNAFAYE
BONNAFAYE (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月20日
Great stay!
Great gem and great service.
Luar Arjay
Luar Arjay (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
Jane
Jane (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月5日
Mary
Mary (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月31日
Jeremy
Jeremy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月23日
Mary
Mary (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月18日
Arthur James
Arthur James (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月18日
Francis James
Francis James (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月16日
Sheila
Sheila (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月15日
Great stop
It was a great overnight stay.
Enjoyed the stay
Pilar
Pilar (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月12日
Great overnight stay
Martin
Martin (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月10日
Gerrett
Gerrett (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月9日
Jason
Jason (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月8日
Contacting the hotel is like trying to get a deaf person to answer the phone!! I called 7 times to speak to the hotel front desk and they kept transferring me there but no one would answer, and I waited the full rings until THEIR phone line hung up.
Then when I finally did get to speak to someone, they were absolutely confused on what I was asking which was extremely simple.
Whenever I got to the hotel, the front desk was on break and didn’t come back for 20ish minutes 🙄, and it was verging 10pm and I was exhausted. They only had 2 pillows per bed and no extra available although most hotels have 3/4 per queen. I’m 42 and staying in hotels can be cumbersome. Typically I bring my own but I forgot them. After 1 night in the room I had to go buy my own or risk never sleeping.
The Res is a DRY RESERVATION (NO ALCOHOL). I found that slightly annoying because I wanted to play in the casino a bit and I drink definitely would have helped me not feel the utter loss of my money. Darn slot machines.
They have tables but apparently they aren’t very popular. I would have been much happier playing poker.
There’s no free breakfast, probably because they want you to eat at the restaurant but it’s VERY expensive.
Check out was easy but overall I wouldn’t choose to stay here again.