The hotel is being renovated , which will be great for future guests. Our only issue was the noise associated with this work that began at 8 am on the floor below. Otherwise… all was great!
Joanne M
Joanne M (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月14日
No Double Beds at this Location
It was only a one night stay but be aware that they don't offer two double beds in any of their rooms. It's King only with pullout couch. The breakfast was just ok, the utensils were thrown in a drawer and didn't seem very sanitary.
Teresa
Teresa (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月12日
真實旅客
8 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Excellent
100/10 excellent service, very good breakfast, and cleanliness, excellent comfort
Irma
Irma (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
Isela
Isela (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
Breanna
Breanna (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月13日
Unfortunately, upon arriving to our room we discovered it had not been properly cleaned or sanitized. There was men and women’s hair in the shower and on the bathroom counter, residue on the kitchen counter, and food wrappers stuck to the dishes. I chose this hotel based on others previous reviews and have to say I was disappointed by the cleanliness and by the responsiveness of staff. I attempted to connect with the front desk via the Hilton app and asked to have the room serviced while we were out but did not receive any response. The room was also stained and worn in most areas. Check in was less than ideal as it seemed the staff were stressed trying to clean and ready rooms at check-in time.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年10月12日
Kathryn
Kathryn (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月11日
On the first night of our stay the phone in our room did not work. So, for every request, I had to take the elevator down from the fourth floor to the lobby to meet the front desk. The staff on duty told us three times that she would come and look but no one came. We had to speak to a supervisor the next day to get the phone fixed
We had requested a pack and play crib, which they could not provide (they had said that they had one) the first day. We got it on the second day again after speaking to the supervisor.
Upon checking out they would not email me the receipt (which I still do not have) and said that since we had booked through expedia our email and other access are blocked to them. This did not make any sense.
The breakfast food was average but warm and clean. The staff is friendly but not well trained to help.
On the whole, a below average stay experience, won’t come back.
SUHAS
SUHAS (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月11日
edward
edward (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月8日
Todd
Todd (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月4日
Very nice
William
William (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月1日
George
George (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月7日
Edwin
Edwin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月29日
Great location. So easy to get to major highways. Quiet. Clean. Friendly staff.
Linda
Linda (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月27日
Ty
Robert
Robert (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月25日
The room was clean , howevwr the bed wasnt as comfortable the staff was excellent very friendly . Dorthy was a pleasure . the breakfast was also good
Cathy
Cathy (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月19日
Laurie
Laurie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月13日
Tyler
Tyler (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月7日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2024年8月4日
Stains, stains everywhere
Check in was fine but as soon as we got off the elevator it had a smell. Like a musty odor that had just tried to be cleaned out of the carpet. There were stains all over the carpet in the hallway.
Opened the door to the room - which we had to really shove open- and the room had a distinct smell and was warm. Stains everywhere, hair in bathroom sink, shower stains on wall, and the couch…the couch had stains all over it.
We headed to the pool after the long drive we had. Naturally the room is warm but the actual pool water itself was like bath water. It was hot and muggy out so the pool did not feel refreshing at all.
Two stars for good AC in the room was you got it going and breakfast wasn’t too bad if not a bit cramped.
We only come through the area once or twice a year, but I would definitely book somewhere else in the future.
Jennifer
Jennifer (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月4日
Dorothy for the win!
We stayed for a basketball tournament. Dorothy at the front desk was just amazing! We travel a lot for basketball and have NEVER encountered someone like her at the front desk before. She was very attentive, made a sign for the basketball team & always making sure we were enjoying our stay.
JENNIFER
JENNIFER (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月4日
Lysanne
Lysanne (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月3日
Shampoo dispenser in shower was empty. Very weak water pressure and took 10 minutes for water to get hot. Was tepid before that. This was at 3am so i can't imagine demand was very high at that time.