Was charged a fee for not rekeying my card before 11 am, even though I had rebooked almost 2 hours prior. I eent down to the desk at 11:02. No one was at the counter to rekey my card.
I would like my money back please.
James
James (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月14日
Its a southern hotel with southern hospitality. Hey its a southern thing.
Sebra
Sebra (28 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月12日
Adora
Adora (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月7日
To make reservation, you must do so online even when you're standing in front of the clerk. There is no computer available to do so either. Room311 was dirty with mold in the bathroom. Refrigerator rusty all over No room without animal.
Myriamme
Myriamme (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月30日
David
David (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月30日
Gabriel
Gabriel (9 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月20日
Gabriel
Gabriel (8 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年7月20日
I asked for a room for two people but the bed was very small. the receptionist Larry is very rude
Manuel
Manuel (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月13日
Nice stsy
Azarius
Azarius (1 晚商務旅程)
Expedia 真實旅客評價
6/10 不錯
2024年7月10日
Ismael
Ismael (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年7月7日
Anastasia
Anastasia (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月2日
Clean
Donna
Donna (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月2日
Checked in sat down to eat at desk in room roaches were crawling on the wall & table. Immediately grabbed my things and left
Mikel
Mikel (1 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年6月30日
my room issues:
bath tub had stains and rust on the bottom of the tub,
the bar that people use to grasp them selves was broken in half and it was rigged together using saran wrap,
the desk in the room contained some liquid that solidified (looked like candle wax maybe) so I can tell that no housekeeping was there,
sheets had dirt in it--not even sure if the linen was cleaned---sure did not smell like it
floors where dirty (dirt and sand all over), no bath amenities were available.
Sabrina
Sabrina (2 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月10日
Rashonda
Rashonda (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月4日
Deloreon
Deloreon (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月4日
Takerra
Takerra (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年5月24日
My biggest complaint about the place is that they're key machines were down and I can't get into the building. I can't get into my room. I have to be let in because their machines are down. And I don't even have a key from my room
Jeremy
Jeremy (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年5月22日
Samantha
Samantha (4 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年5月14日
The room smelled like mildew the tv did not work and the employees were rude when I called
Keosha
Keosha (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月11日
Charlie
Charlie (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年4月26日
Horrible was not welcoming and the place has mold and roaches and the bed sheets smells like dirty laundry I have pictures to proof first and last time.would love a refund or half of my money back.