Massive renovation at the time of our stay. No one to check us in at the front desk, waited 20 min and even tried calling several times. We ended up going out to eat and then returning, and finally we were able to check in. Piles of trash in lobby from construction. We were asked to not use our shower until morning as the tile around the tub was still wet. We paid for a king studio and got placed in a small double queen. The fridge in the room was full of previous occupants food and was a mess. I tried to talk to the front desk to complain but sat there for another 20 min while the clerk had a conversation with her friends, never acknowledging me. After voicing my complaints, she was very dismissive and gave me several excuses and zero resolutions. Also our ac did not work. I would avoid this property if there are other options.
Ralph
Ralph (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月11日
Julissa
Julissa (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月1日
The hotel is undergoing what looked like a renovations
Brittany
Brittany (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月1日
Gerardo
Gerardo (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月18日
Juan
Juan (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月24日
Evangelina
Evangelina (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年5月20日
I booked a suite with a king size bed and a pull out sofa bed through Travelocity. When I got to the hotel to check in I asked the person at the front desk to verify what kind of room because this isn’t the first time I booked through a third party site and had issues with the room descriptions. They told me they don’t have any suites. I call that false advertising. For that and that alone I will rate my experience a one of out 5 stars. Either Travelocity messed up or the hotel did. The third party sites and the hotels that use them need to coordinate their information better so it stays current and accurate.
Amanda
Amanda (1 晚家庭旅程)
Travelocity 真實旅客評價
8/10 很好
2024年4月29日
Good
Terry
Terry (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年3月8日
Tinglei
Tinglei (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年1月26日
. Had a nice stay
Antonyette
Antonyette (4 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年1月7日
Christy
Christy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年12月3日
Front desk lady was so friendly & nice. The bed & pillows were awesome
Ernestina S
Ernestina S (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年12月3日
Sandra
Sandra (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年9月10日
Reunion
It was an amazing stay. The hotel was very clean, the staff vary accommodating. Check in was fast. We really enjoyed the breakfast. Grandson enjoyed the clean pool. Lived the extra towels already in the room.