I went and checked in that gave me my room number and when I got there at the hotel, they were pulling mattresses out and then when I got to my room, they were pulling everything out of the room and the workers there cleaning did not understand English so I had to go back to the front desk. And my fiancé was very upset and he said, I think you all have bed bugs and that we didn't want to stay if there were bed bugs and then he said a cuss word and the lady said at the desk to refund our money back and then she said that I had to go through. Expedia, to get a refund, and that if I called them, they would accept the. Refund and give it back. When I called Expedia, they said that I was denied my refund, and that they said I came in, throwing a fit and cussing them out. That's not exactly what happened, and but I explained to Expedia, that the hotel had bed bugs, and they were pulling everything out, and our room wasn't even ready, I ended up. Getting my money back, but I was very upset over this