First of all the room had no towels & no pillows, I called Front desk to ask for them and the front desk person was very rude saying that I have to go to pick it up and hang up on me, I call the second time an he yelled at me saying that "I already told you, you have to come and pick it up! " At the next day I went to the front desk and ask for what I need and the same person zero professional was arguing with someone on his personal phone, he didn't pay attention for what I need, I feel the person very agressive
Nidia
Nidia (2 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月20日
El cuarto no tenia toallas y habia basura del guest anterior en el baño, aparte una reservacion que habia hecho ya pagada me la cancelaron porque llegue tarde y no habia devolucióndel dinero, pero si ya estaba pagada porque me la cancelaron?
jose
jose (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月20日
Ketesha
Ketesha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
Good value
Geneva
Geneva (3 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月18日
Scott
Scott (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月13日
Ramon
Ramon (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月11日
Never again
Not towels in the room non smoking room smells like smoke 1 pillow for 2 people don't work I actually left the place within 2 hours .
Marcos
Marcos (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月5日
Jasen
Jasen (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
James
James (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月3日
Never again
My room had no towels at all. I could head other occupants
Mauricio
Mauricio (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月3日
Terrible
When we entered the room, it smelled like cigarette smoke even though it was a nonsmoking room. There were no towels and the front desk refused to give us towels until the next morning at 8am. They gave us blue towels with stains on them. When I awoke in the middle of the night, I was bitten by something and had an itchy red bump on my arm. I believe it was bed bugs. I did not complete my stay, and checked out early.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月3日
Jasmine
Jasmine (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月31日
Reserve 2 habitaciones con 2 camas cada una y solo me dieron una con dos camas incomodo ya que iban familias
jairo eduardo
jairo eduardo (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月28日
Andrea
Andrea (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Archellus
Archellus (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月26日
What a nightmare, bugs all over the bed!
Horrible! I'm still having a nightmare everytime i think about the hotel stay. There was a lot of bugs under the bed cover. Totally disgusting! See photos. There was more bugs but didnt take photos of all. Room was dirty esp the corners.
Myrna
Myrna (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月16日
Celestina
Celestina (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月14日
Weekend getaway
No towels in room, pillow covers looks like used ones, had stains on them…didn’t look very clean😐 strange people in the parking lot all night.
Jose
Jose (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月14日
Not a good place to stay.
Not a safe place to stay, doors have a big gap and locks doesn’t work…
Sergio
Sergio (2 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月13日
1 towel
Whete to start:
* The horrible cigarettes smell lingering in a non smoking room and section.
* The cigarette burns on the bed sheets that for some reason weren't replaced.
*The only 1 towel in my room with the front desk telling me they have none available and to call the GM in the morning.
*The 3 am physical altercation in the room next to mine and management with security knocking on the door like the cops
*The 1 towel
*The dilapidated esthetics of the property
*The shower head being chest level (I'm 5'10).
*The slow draining bathroom sink.
*The 3rd times a charm flush in the bathroom.
*The outdated Non HD TV in the room.
*The 1 towel.
I get it, I didn't stay at a 5 star hotel and I paid a really good price for the night. But things that management can control for the essential services that everyone should have at any hotel js something this Hotel 6 failed miserably on. A sorry 1 out of 5 and lower if I could rating for this hotel.
Michael
Michael (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月12日
Just a bed and a TV
I was charged extra because I wanted to check in early because I was tired. I go into the room and it was bare. No towels, no shampoo or conditioner like all of the other places I’ve stayed at. The place was noisy and I couldn’t find an elevator to go up to the 3rd floor. I was exhausted so I didn’t even try to complain to the manager. I would never recommend this place