Very rundown and the room smelled of disinfectant. The hostess in the restaurant was very unprofessional and rude.
Kimberly
Kimberly (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
Superou expectativa
Muito incrível! Superou todas as minhas expectativas. Pistas de esqui bem divertidas, fácil e rápido para alugar e pegar os equipamentos. Do quarto íamos andando a menos de 100m do início das pistas.
Quartos confortáveis, estrutura do hotel bem honesta, staff extremamente agradável e restaurante bem justo, tudo muito gostoso.
Francisco
Francisco (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月22日
Quick ski trip
The resort was great for skiing in and out. Overall the staff was friendly and helpful. The property does not have an elevator making it hard to bring luggage and ski equipment upstairs. The building overall and the room we stayed could use some updating.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Will stay again
Great experience with great service and amenities. Will come again
Dinah
Dinah (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月5日
Vannessa
Vannessa (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月29日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Jason
Jason (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Great Get-a-way
Kristi
Kristi (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Awesome!
Awesome in all aspects!
Vickie
Vickie (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月20日
Beautiful resort in Galena IL
The ski resort is beautiful in the fall with the trees changing. Having a drink on the deck looking over the Mississippi was special.
It’s an older resort; we had to go down several stairs then up a few stairs to get to our room. The toilet and sink are very low. As older people, one using a cane, these issues caused some barriers. No elevator. I should have asked for another room , but the room was spacious, clean and comfortable.
Rochelle
Rochelle (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月20日
The rooms are not extremely modern and there is not an elevator to get to floors but it was very clean and everyone was very friendly! Lots to do!
Amie
Amie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月20日
ken
ken (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月12日
Norma
Norma (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月11日
Restaurant lady with attitude
Everything was okay, the only issue we had was when we had breakfast at their restaurant, food was good, but when I asked this lady to split the check in two cards, she couldn't do it, she told us there was an error with our debit card. Hours later we found out she was the one who made the mistake. So why was she giving us attitude? making us feel our card wasn't working. She never apologized.
Luis F
Luis F (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月19日
Margaret
Margaret (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月19日
DAWN
DAWN (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月16日
JOHN
JOHN (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月16日
Well maintained property for how old it is. The rooms were a little outdated but nonetheless very clean and well maintained. Staff was very friendly. I would highly recommend friends and family to stay here.
amber
amber (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月15日
The property is older but that fits the Galena vibe. It's clean, staff is very nice and accomodating, and overall it's quiet and relaxing.
Karina
Karina (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月12日
There were two things only that I didn’t like. There are no elevators and I had to drag my suitcase up steps to my room. Also, the toilet was dinky. My knees were higher than my waist when I was on it. Kinda rough on a 75 year old. The rest of the stay was wonderful!
Greg
Greg (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月11日
Natali
Natali (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月8日
Fun for the whole family. Was staying at this hotel for a wedding. Views were excellent. The only issue with this hotel would be the lack of an elevator. If you don't book a ground floor room, be prepared to walk some stairs. Still worth it.