Hall dirty
Difficult to open the door (we try and need go back to the office)
Ceiling (texture paint fall down )
To take shower (hot water) need wait 10 min to the water get hot
Bedroom smell mold
Outside smell cigarette and marijuana
Alexandre
Alexandre (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月10日
Step it up!
Not to get into to many details. The main lobby ( front desk) is always closed. In fact we arrived at 11:00 p.m. and it took us 20 minutes to gain access to anyone after calling two numbers on the door Pool was closed for the 5 days of my stay. And absolutely no housekeeping..
JUAN
JUAN (7 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月14日
Nooo
Stacey
Stacey (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月14日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月13日
Worst place to stay
It was horrible I didint have hot water the room wasn’t the room the pictures show the floor was dirty the sheets where dirty
Stephanie
Stephanie (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月10日
Hotel of Last Resort!
We had to evacuate for Hurricane Milton. The staff of 3, was very kind but overworked!! Took over an hour ro check in. Front desk staff was helping clean rooms. Get to the room, roof was leaking and chunks of plaster were falling off. Staff came and cleaned floor and set up buckets! This place is seriously in need of a remodeling and new management. The staff was very kind.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年8月30日
Julio
Julio (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月27日
Avoid at all costs.
There was nobody at the front desk to check-in. Called the number, no answer. Saw a paper that says to TEXT the number, did and then, 30min later, someone showed up to check me in. Then he doubted my check-in because the deposit was already paid online. He INVESTIGATED my check-in because he couldn't charge me the deposit while I was there. Called two managers who both told him to let me in and he still told me he'd have to investigate. Took me an hour and a half to finally get checked in after being taken to the first room that was completely flipped upside down. The second room was stayable but smelled bad and the experience left a horrid taste in my mouth. I've never even left a review for a hotel stay and this one needs to be heard.
Joseph
Joseph (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月24日
Lynda
Lynda (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月20日
Not clean, at 9 pm not having any rooms available clean, check in normal is at 4 pm to 9 pm not having any rooms, 9:30 pm showing one room...not internet, tv not work, toilets not flossing...smele mold inside...terrible conditions.
Jaime
Jaime (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月19日
We stay just for sleep was ok 2 night
Migdalia
Migdalia (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月19日
Not clean, smells mold, not rooms available, not cleaning.
Jaime
Jaime (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月18日
Muy sucio, no tienen secadora de pelo, ni plancha, ni cafetera, ni siquiera papel de toilet. Lo bueno que puedo resaltar es que las toallas y sabanas estaban bien blancas pero olían a cigarro. El personal si eran agradable.
Dina
Dina (3 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月5日
Gregory
Gregory (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月3日
Mis advertising!!!
Terrible experience! I arrived at the hotel with my family at the hotel at 2 pm only to find out the doors were closed. I had to call a number for somebody to open the doors and check me in. Tried to call for 20 min with no answer. Had to leave and came back at 4 to finally somebody in person.
The place is nothing like the pictures posted. The room was dirty, towels old and hard and had to wait about 15 min to get hot water. Very poor condition overall. Save your money and go somewhere else. This place is a dump!
Mariarosaria
Mariarosaria (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月30日
Aline Mariz
Aline Mariz (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月21日
The rooms were dirty. The first room.they have ne was occupied by someone else..We couldn't get into the room. The other two rooms they showed us were very dirty. We ended up not getting a room in the property ..I still expect my money to be refuned.
Ugochi
Ugochi (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月20日
Nice property
Alejandro
Alejandro (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月13日
I love the easy check in and quiet place feels like hone
Briana
Briana (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年7月12日
False advertisement from site ordered
The room we paid for wasn’t what we got. We were told that the ones on Hotels.com are the upgraded rooms. We would have to pay $20 more a night. The walls are thin and I heard the neighbors. I didn’t sleep well. Location was good , close to our job.