Our stay was good. The reception staff were very nice.
Susan
Susan (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月16日
Santa was responsible for my poached egg 😆
On arrival staff smoking outside the hotel door
Room was ok bit tired which i expected.
Room over looked kitchen, bins and electric units.
Went into bar.
On one side was a queue for food so went to the front bar which was busy with drinkers. Waited 10 mins nothing so went to the back area to be told we are not using that bar because we are busy so then you had to join a queue of diners . We only wanted one drink.
Didnt bother.
Breakfast in morning
Was ok for what you pay but poached egg was rock solid when i asked
Sorry we are really busy. Its secret santa.
I presume santa wasnt cooking.
Poor excuse again.
Room was made up after 1st night
But the discarded tissues under the bed that were there when we checked in was still there 3 days later when we checked out.
Not much point saying anything as the answer always seem to be "we are busy".
Last night instead went for a drink at the greene king pub over the rd same firm.
1 drink no smile no thank you.
We went to bed.
No pleasant
Manners cost nothing
Never again thank you.
L
L (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月13日
Bathroom needs an update
We used the hotel as a stop over for an awards evening. The hotel was good, but the only things were the running hot tap and the condition of the bathroom ceiling.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2024年12月13日
A Poor Afterthought
Dear Hotel Management,
I am writing to express my disappointment with my recent stay at your facility. Unfortunately, the experience was far from satisfactory.
Upon arrival, I encountered a non-functioning toilet in the first room assigned to me. The subsequent room, while available, was in a state of disrepair. The armchair upholstery was torn, and the walls and ceiling showed signs of possible dampness or water damage. The shower, situated within the bathtub, appeared to be a poorly installed afterthought.
Due to these issues, I cannot recommend your facility to others.
Sincerely,
Howard David Clarke
Howard
Howard (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月7日
Great
Very friendly!
Leanne
Leanne (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月14日
Alan
Alan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月14日
DAVID
DAVID (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
mike
mike (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月31日
Kyle
Kyle (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月14日
Simon
Simon (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月8日
Food was delicious,staff were great.
Enjoyed our short visit..
Elaine
Elaine (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月15日
Joanne
Joanne (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月8日
Comfortable room
Room was comfortable. TV didn't have a great reception and there was a strong smell of cigarette smoke which I think was from a smoking area. It would have been good to have an air freshener in the room
Juliet
Juliet (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月5日
The place in fine reception was realy nice on arrival we got room 1 at the frount the fire door was right next to our bedroom it squeaks every time someone whent though it got working up at 4.30 in the morning not very happy about that.the restaurant going to it someone had beed sick not very nine befor a meal. food was good but had to wait 30mi to get the puddy other than that fine .y
Yvonne
Yvonne (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月1日
Raymond
Raymond (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月22日
kevin
kevin (7 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月20日
The staff were very helpful and accomidating. From the Bar staff to those on reception. The hostess Adene at breakfast was warm, polite and helpful. The only gripe was on out 1st night which we had to ask about our deserts which we waited over an hour on, after oiur main meal. (which were vry nice indeed) as well as Sunday dinner. Bedroom was spacious and the bed very soft. Only gripe was only 3 wall sockets, 1 for kettle, 1 for TV leaving only 1 spare. Everything was indeed within walking distance, Matalan just a few minutes away and TEN PIN Bowling/ Cinema about 15 min walk from hotel as well as many other shops and other stuff. Rear car park for hotel and front one for Bar.
Iain
Iain (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月17日
Lewis
Lewis (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月15日
Rooms have seen better days. Crack in sink, marks on walls, odd coloured marks near light above sink 😕 but beds were comfortable. Don't expect a wonderful room but if just staying for one night it was ok, just basic.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月15日
Sam
Sam (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月12日
Royal oak
Friendly staff and knowledgeable of local areas
P
P (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月12日
Jessica
Jessica (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月29日
Leuk hotel net buiten Liverpool wat met openbaar vervoer zeer goed bereikbaar is.