We came down for a family wedding, we was recommended your hotel. We rang ahead because we knew that you checkout time would have been early. As we wanted to have the room a bit longer as the wedding was at 15.30.
We was advised to do it on arrival. However on arrival we asked the guy at reception, to be told we could only have it 13.00. If we would have know this we would have gone elsewhere. The reason we could only have the room until 1300, was because the cleaners finish at 15.00.
So we paid an extra £10.00 to have the room until 13.00.
Sadly we had to spend 2 1/2 hours killing time before the wedding in our wedding clothes.
On arrival to the room we moved a coffee table, to the other side of the room, and behind the coffee table there was a big pile of dust.
The tap was also left running in the sink If we had not gone in there, when we did the bathroom would have been flooded.
Elaine
Elaine (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月13日
Ideal for a short stay or weekend
Short stay to visit family. Only one night but very comfortable and clean at very reasonable price. Ideal for a short stay.
Nigel
Nigel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Good value for money
Receptionist very good, helpful and friendly, she’s a great asset to the hotel.
Stop for one night on business, parking very good, everything anyone would need is available at the reception area.
Will be stoping again several times as we have a project locally.
Stuart
Stuart (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月21日
john
john (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月13日
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月10日
Pleasant stay - ample parking but crammed in tight only real negative.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月9日
Just the job for visiting our friends. Easy to find in such a built up area. Nice big rooms. Breakfast easy to order and on time. Needs Bread, butter and Jam on the menu.
Linda
Linda (2 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月9日
Its an old Premier Inn - and it shows
This is an old Premier inn. obviously one they were selling on as the rooms were the old style rooms not the refurbished ones. Everything about this hotel was Premier Inn. Rooms, beds, bedding, even the artwork on the walls. Its obvious since it became Best Western nothing has been done on the rooms apart from installing a phone and some toiletries.
The bathroom smelled, there was no toilet roll, the fan was broken, the bathroom floor very spongy, and not the cleanest and the mattress was lumpy.
i had a deluxe room. Its an old Premier Inn. They dont have deluxe rooms unless you refer to the made up sofabed which a standard room didnt have.
I would have been better off in a Premier Inn
Craig
Craig (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月7日
Decent hotel for trips to the local area.
Decently comfortable little hotel with very friendly staff.
I stayed here as I was attending a wedding at a nearby venue. Located only a short walk from the closest station with trains to central London, but the train ride is a little longer so not really recommended if you’re only interested in activities in the city.
The room was quite big with a comfortable bed, with an average decor. Bathroom was also average but was ok for my short trip.
The staff was very friendly and helpful, and seemed very eager to assist me when I had question. They were definitely the high point of this location.
Rasmus
Rasmus (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月2日
Convenient and comfortable.
Bedroom was comfortable and clean with plenty of space. Bathroom was clean with over bath shower. Didn't use the Dining area as we ate at the adjacent Pub. Ideal for a short stay with easy access to all the surrounding attractions
Nigel
Nigel (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月1日
Room had crumbs on the bedside table which makes me worry that the rest of the room wasn't cleaned. It was a basic room, apart from the cleanliness, there was nothing wrong.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年9月29日
Ronald
Ronald (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月24日
Premier Inn lookalike. Very clean, friendly staff.
Would definitely use again.
Great value for money.
Jonathan
Jonathan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月22日
Jack
Jack (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月22日
Friendly check in. Quiet despite pub & busy road nearby. Just one night but very happy with experience.
Kathryn
Kathryn (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月21日
Janina
Janina (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月21日
Great
Jonathan
Jonathan (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月20日
Rachel
Rachel (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月20日
Chris
Chris (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月14日
Some bits of maintenance need attention.
Near very busy road but comfortable enough
Helen
Helen (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月12日
Comfy bed, hot shower and friendly helpful staff. Hotel is a bit dated.
Claire
Claire (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月8日
Orchid near Epsom
A good hotel, great location and staff are super friendly. Shower was clean but there was a little evidence of mould which could have managed, it was clean but that little extra would have earnt a 5 star, still great value for money