Service level is so so -- there was a poisonous chemical leakage in one of our rooms that disturbed us a lot. While the second day when we asked for a two-hours late check out, the front desk refused. Also, the front desk lied when we requested for king bed by saying there was no kind bed. However, during the chemical leakage that they had to change room for us, they gave us a king bed! Don't go there during December! It's the worst season at Trico and the sea is too rough to swim.