Excellent service, extensive complimentary breakfast, beautiful spa included as well. Rooms were very nice.
Nicholas
Nicholas (5 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月26日
Horrible customer service. I requested a refund because of it and they refused even though I never stayed there. I am taking it up with Hotels.com and my credit card company. I will get my refund one way or another.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月23日
Amazing experience, highly recommended
Sean
Sean (5 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月20日
PHILYOUNG
PHILYOUNG (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月19日
Fantastic Stay!
Amazing hotel, well located in town. 10 min walk from the main train station and most ski lifts. Great breakfast every morning, shout out to the omelete man). Room was comfy and cozy. Spa was spacious, clean and comfortable, and the ski room was well kept also. Would definitely stay there again.
Justin
Justin (4 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月14日
We liked everything about the property except the mattress. It was terrible. It was broke. I didn’t expect that at a hotel or the only thing you really need is a bed and that wasn’t right
staff rudely tried to change my seat in breakfast room. breakfast menu was too pure.
Zhonglei
Zhonglei (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月6日
We loved our large room, with a sitting area and we had 2 balconies. Comfortable bed. Fantastic place. Would strongly recommend. Lovely breakfast.
Nadine
Nadine (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月18日
Excellent location
Salim
Salim (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月12日
Beautiful hotel, room, and spa. The staff was very friendly and helpful. Definitely recommend
Andres
Andres (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月8日
Ryosuke
Ryosuke (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年5月30日
Hans
Hans (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年3月9日
Mai
Mai (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年2月12日
Excellent hotel with great restaurants inside. Conveniently located in centre town.
Harmeet
Harmeet (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年1月23日
incredible staff, best hotel experience i've had
Iliyan
Iliyan (4 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2023年11月17日
Excelente lugar
Angel
Angel (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2023年2月5日
Clean, comfortable and good location between the town centre and the Furi gondola. Nice breakfast with a good selection of eggs, cold meats, cheeses, fruit, bread and muesli but it would be nicer if there had been some variation through our stay. One issue - our room did not have a thermostat and was overheated so we had to open the windows at night to sleep.
真實旅客
7 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2022年12月29日
We had a wonderful stay. The hotel has a great location near ski lifts and town center, an amazing breakfast, and restaurants conveniently on site. Highly recommend.
Jonathan
Expedia 真實旅客評價
10/10 完美
2022年12月7日
I truly lived everything about this hotel. Charlotte and all the staff, couldnt get all names, were so helpful, kind, and welcoming. The food in the restaurants were great and also the drinks at the bar. I had an extremely great view of the matterhorn right iut the door. I kindly thank everyone for all great hospitality and each time i visit zermatt, yhis will be my home away from home. I give them 5 stars.
Lamuel
Expedia 真實旅客評價
8/10 很好
2022年6月15日
Beatrice
Beatrice (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2022年5月15日
This property was walkable from the train station. Our room had a direct view of the Matterhorn which was wonderful. The room was clean, the bathroom was nice. What was disappointing is that when we got to the hotel to check in there was nobody at the desk. My husband and I waited for a half an hour until somebody showed up to check us in. Also, the bed in the room was quite hard, I had trouble sleeping.
Sharon
Sharon (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2022年5月8日
Excellent customer service complimented by great facilities. Highly recommend this property