1. The room is great. Just need to be careful when you dine in the restaurant. Your server may add some more dishes to the bill that you didn’t order. We don’t understand German, we almost pay for 36 eur more to the bill that we didn’t order at all. Also, the server is not being patient when we try to order food.
2. When we were checking out the room, the front desk asked me if I have credit cards other than American Express. I asked the front desk staff if the hotel doesn’t accept American Express as payment, they said “Yes”. As I told them I don’t have any other credit cards than American Express. They just swiped my American Express credit card and the credit card went through!! I’m not sure why they were lying about this, but apparently they do take American Express, they just don’t want to.
Overall, other than the restaurant experience and the credit card issue, the hotel experience is alright. At least the room is very nice and clean.