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19 歲以下小童每天可於 08:00 至 19:30 使用泳池。
Great location! Excellent service when calling the concierge. Beautiful view from Ocean Tower. Unfortunately, they did not clean our room during our stay (3 days/2 nights) while we were out all day.
We checked in on a day that had a high temp of 30 celsius. Temp of the room was 28.5 and they did not activate the AC, it was impossible to get sleep. They seem to have scripted responses to AC related complaints (which must be frequent). We spoke to the front staff and two supervisors who rambled on with their scripted response. When we demanded compensation (having paid 150,000 to sleep in the inhuman condition was infuriating), only to be accused of extortion. To top it off, the floor was so filthy our feet turned black upon entering. Towels are motel quality and Breakfast (50,000 krw extra for two) was horrendous pre-cooked food. They basically have one competition along the beaches and it's obvious theh have no intention to improve based on their lack of customer service.
Jeong, 1 晚家庭旅遊, 2021年05月12日
The hotel was supposed to be 4 star rated. I paid 5 star plus for a room but got 2 start service. The condition of the hotel considering it was relatively new was poor quality. The real issue seemed to me that the house keeping staff was really short handed. We left the room at 10:20 AM and returned at 3:40 and it was not cleaned. When we were checking in the check-in time was 4 PM which is a bit late although we were able to check in at 3 after waiting for 1.5 hr. The lobby area and all common public areas of the hotel there was no heat so it was cold. I don’t usually leave bad rating but this was one of the worst as compared to the amount of money I paid over 600 USD per night.
Sung Woo, 2 晚旅遊, 2021年04月08日
2 晚旅遊, 2021年03月19日
Location is excellent. commands excellent view. parking lots are sufficient and wide enough However, it took almost 2 hours just for check-in and lobby was almost jammed with disappointing guests and barking dogs. recommend a separate reception-desk for a guest and a guest-accompanying dog.
JINYOUNG, 1 晚家庭旅遊, 2021年02月21日
This is one of the 2 or 3 best hotels in the area. There are not many options other than small cheap hotels and pensions. It’s a little expensive but it’s worth it. Pools, bakery, restaurants, spa and bars. The hotel in situated next to main area, many options for Korean seafood around. For Western food, the hotel restaurant is the best you can get in the area. It gets a little crowded during check in but it was fast. Long line up for breakfast buffet, we had to ask for a refund which they nicely agree to do so. Nice front sea view and a little forest to walk around. Overall it was a good experience and recommended.
Hae Yun, 1 晚旅遊, 2020年09月29日
Super duper good Clean room Gorgeous View Excellent Concerge
CindyIm, 1 晚商務旅遊, 2020年09月10日
There was rubbish left in the room from previous stays.. even the toilet rubbish bins werent emptied.
Joo yun, 2 晚旅遊, 2020年08月28日
The quality of their service is definitely not like 5 stars hotel. The bell boy did not move the luggage for the customers. I guess it was very crowded with the guests who were checking in. And I couldn't sleep well because of the noise from the leaking water tap in the bathroom. I had to turn off the valve to sleep. Except for that, the room was clean and the ocean view was very nice.
Cha, 2 晚浪漫之旅, 2020年07月15日
What a huge hotel nearby a sea??? It was a stunning hotel.
1 晚旅遊, 2020年07月12日