I found the facility to be clean welcoming and comfortable.
The staff was friendly and accommodating.
I would recommend this hotel and will use them again.
CAROL
CAROL (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月4日
Recommended
Great value, good location, safe location, close to meals.
Norman M.
Norman M. (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月24日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月18日
Christmas at Biltmore
We have been staying here about 4 times every year for over 10 years and it has always been exceptional. We stayed here during Covid also because I knew we could trust them to keep us and my 4 grand children as safe as possible.
Sonja
Sonja (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Juan
Juan (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月15日
Good location in Asheville
Walls were super thin and could hear everything in surrounding rooms and hallway, including during “quiet hours.” Could also hear noise from the highway. Hallway and our bathroom smelled like marijuana. King mattress was worn out and not supportive. Location was good but will not stay here again.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Great people, clean property, no issues
dede
dede (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Great stay for a weekend getaway!!!
Great stay for weekend getaway!!!
Matthew
Matthew (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Madeleine
Madeleine (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月14日
Matthew
Matthew (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月7日
Melissa
Melissa (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月25日
Clean, but w/ some flaws
Hotel was nice, clean and decorated well. However the walls are very thin. It was pretty noisy out in the hallway w/ doors closing and people walking above us. The shower leaked all over the floor. Luckily they had given us 2 extra towels. I did tell the lady at the desk and she said she would have someone check it. Breakfast was a disappointment. We ended up drinking hot chocolate. Which was great. Nice hotel, but wouldn't be my choice for my next trip to Asheville.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月22日
Other customers across and down the hall made lots of noise. Breakfast options were minimal and some of the equipment was out of order.
charles
charles (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月20日
Good hotel
For the price, we had a decent room with lots of space. It was weird the floors were easy to make things shake in the room, but overall was a great hotel to stay in. Comfortable, good wifi, and friendly staff. We went after hurricane Helene so we were happy with what we got.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月12日
Raymond
Raymond (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Iris
Iris (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Great Hotel
meyli
meyli (2 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月26日
We’ve stayed there before and we understand the situation with the recent flooding. When we asked for water the second day we felt the girl behind the counter was treating our request as an inconvenience. The man at check in said we could get it at the check in counter anytime. We also felt that arrangements for coffee in the am could have been made without much of a problem. We came to help our daughter who lives there.
David
David (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月17日
Breakfast buffet was very good. Appreciated having a small sofa in our room. One small issue was the sliding door to bathroom, when slid open, went over the electric switch. Bumped and needed to push out on the door to get it open. Really appreciated that we arrived the night before hurricane Helene hit the area, with a booked two night stay, and there was zero hassle cancelling the 2nd night so we could leave the area. Much appreciated!