Carpet was very dirty, the tv and internet did not work and to top it off our toliet clogged! In regards to the toliet we were told mo plunger available, maintenance mam wasnt in until 9-10am and there was nothinh they could do to help. We called back to ask were we should pee and was told workout room. The toliet didnt get fixed until 10:30am, a half hour before check out! We couldn't believe the experience we were having and the lack of service, resolutions and poor treatment received from the staff. We usually have good experiences at the Sandman. Very very disappointed and wasnt even offered a free night or discount. We traveled from Oregon.
Laura
Laura (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月20日
Great
Everything was great
TRISTA
TRISTA (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月20日
Dustin
Dustin (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月20日
Greta for the cost!
This was the third time I’ve stayed here. Love the pool and staff were all amazing. Keep in mind you get what you pay for. Listening to other guests who thought they were getting an upscale hotel for this price cracked me up hanging by the pool. For the cost it’s fantastic!! We paid the same rate for a place in the neighboring town on a previous trip and it was no where close to having what the Sandman offers. The owners are improving this place every time I’ve been here over the past 3 years. Pretty soon it’s going to warrant a price increase
Madee
Madee (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月20日
Great for overnight stay when traveling. Easy on and off freeways and restaurants
Susan
Susan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月15日
Stephen
Stephen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
Lametria
Lametria (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
Kerri
Kerri (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月13日
Dan
Dan (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月12日
Tarah
Tarah (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月11日
Good comfortable stay!
I enjoyed my stay here! The room was clean and comfortable. The hot tub and outdoor fires was a nice plus. My main complaint was that the bar had limited/unpredictable hours and they also said there was yoga on the weekends, but when I showed up it didn’t end up happening.