The Lodge is beautiful. Staff is friendly and knowledgeable and the restaurant was delicious. The room was great from heated floors to comfy beds and was very warm. Windows were huge and made for great wildlife viewing. Will stay again
Melissa
Melissa (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Rick
Rick (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月8日
Kory
Kory (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月5日
Jeffrey
Jeffrey (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
It was really enjoyable. Would suggest to anyone heading through Cloudcroft.
Saenger
Saenger (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
Beautiful location in a very rustic building. Downfall is due to the age the floorboards are very creaky so you can hear every step especually if you youre on the bottom floor.
Would definately stay again, regret is not spending enough time there
Krystal
Krystal (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月24日
Lynsey
Lynsey (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月22日
I have a service dog and the lady up front wanted to charge me a dog fee. Even if I had a service dog. When given the policy, 1. Showed I’m not to be charged. Then she went on to say she would need proof like a document which is against the law. I told her and she insisted . I’ve reached out for the manager to call me and nothing. May find a different place next time.
Amanda
Amanda (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月19日
James
James (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月19日
Lioved this beautiful lodge. Service in restaurant extremely slow and lacking. Had to wait an hour for our food to be brought to us
Wade
Wade (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月18日
Love this hotel!!
Kelly
Kelly (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月12日
People understand customer service
We arrive too late for dinner but saw pumpkin crème brûlée on the desert menu. We went in to the restaurant and asked if we could get one of those. She arranged for that and personally brought it to our room. All that’s to say they have some great people there!
Kristi
Kristi (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月8日
Great
One night. Very nice
Sharyn
Sharyn (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月6日
Had a great stay
Alan
Alan (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月30日
Lights in bathroom were poor,flickered when on.
NO soap, 1 wash rag,no luggage racks,large bleach spot in carpet,could have been cleaner
Toy
Toy (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月29日
Love historical ambiance. Complimentary coffee nice but even nicer with muffins or croissants on mornings Rebecca’s not open for breakfast.
Janis
Janis (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月28日
Brenda
Brenda (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月16日
This is an amazing historic property with excellent service, beautiful surroundings and fantastic dining. The absence of an elevator and rooms on the third floor was an issue I didn't realize until we got there, so if anyone on your party has accessibility needs, advise considering this before your stay.
Cynthia
Cynthia (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月15日
Historical and interesting property. Got to see some elk and deer rambling around which was nice. The dining rooms are attractive but the service is extremely slow and there are barely any vegetarian options.
Suzanne
Suzanne (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月15日
Beautiful place
Carol
Carol (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月8日
Dallas
Dallas (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月7日
L
Jose Manuel
Jose Manuel (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月7日
Loved the property! Have been wanting to stay here and finally had the pleasure of experiencing this historic hotel. Glad I did not bring my grandkids since they would have been disappointed since the pool area was closed. Front desk person had no idea why it was not open when i asked if it was due to season or issues with it.
Francisco
Francisco (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月6日
Tight quarters but very comfortable. We were on the 3rd floor and there wasn't an elevator so just be aware in case you aren't able to climb stairs. Dated appearance but clean. Outdoor area was amazing and that's where we spent alot of our time.
Raquel
Raquel (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月2日
Beautiful historic property. Comfortable room. We booked here very much planning to use the hot tub to relax. It has been closed for weeks, we were told. We went to have a light dinner in the bar and were told they had stopped serving food at 5pm. We were hoping to spend a lot of chill time on property but weren't able to do so. Happy to pay more when it's worth it but I'm not sure this was.