Nice hotel with excellent pool, restaurant, and staff that cares
Shruti
Shruti (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月23日
The staff and service were excellent! We enjoyed the food as well. We feel like the rooms could have been a bit nicer for the price.
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
Amazing people and place.
Great from star to finish
Kelli
Kelli (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月4日
Nelson
Nelson (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月1日
RONI
RONI (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月28日
Wonderful hotel, in perfect location. The staff were warm and welcoming and ready to assist when needed. But the stars were the monkeys!
Anne
Anne (4 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月20日
This property is NOT worthy of a 4-star category. I had booked a Oceanview room with a king bed for a 2 night stay. There were several issues.Toilet would not flush unless you press & hold the knob all the way until it completed the flush cycle. Calling repair service didn't help. Bathroom sink faucet was actually a very old style single handle with a long spout more like a kitchen sink faucet. Bathroom sink had no sink stopper or strainer with ugly sinkhole fully visible. Old wooden furniture with sticky wooden top surface everywhere in the room. All the old furniture, bathroom & shower fixtures desperately needs upgrading for aesthetic and appealing look & feel. Breakfast choices in the restaurant were very mediocre with very little options for vegetarians. For me this was more like a 2.5 star hotel and doesn't deserve 4-star classification.
Hemant
Hemant (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
Vincent
Vincent (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Lois
Lois (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Kirill
Kirill (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月17日
Gem on the Pacific side!
Even though we had a problem getting the TV to work properly and the AC froze up, they immediately and pleasantly fixed the issues with little to know problems. The staff was super helpful and kind in their service. The view, pool, and pool area are stunning and relaxing.
Keith
Keith (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月8日
Hotel viejo y descuidado.
Shana es un hotel que se ve viejo y descuidado, no vale lo que cobran . Se ve mucho mejor en las fotos que en la realidad. Lo único bonito es la fauna que habita al rededor y que tienes la oportunidad de ver como los changos y tucanes . Las almohadas son horribles, están llenas de bolas y el colchón no es cómodo. El restaurante está evaluado como uno de los mejores de Manuel Antonio pero realmente no nos pareció nada bueno. De hecho durante el desayuno me salió un cabello en mi Omellet, lo cual fue sumamente desagradable y lo reporte al mesero y me dijo que no era de ellos , dando a entender como que yo lo había puesto en el Omellet. No obtuvimos ninguna disculpa por parte del personal del restaurante. El único amable fue el personal de recepción y ellos si intentaron resarcir el momento desagradable del hotel . Definitivo no regresaríamos a este hotel.
Susanna Catalina
Susanna Catalina (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月4日
Bambi
Bambi (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月4日
Robin
Robin (9 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月2日
Shana By the Beach is Beautiful and surrounded by the incredible natural area. The staff is pleasant and attentive and available to assist with any needs, even golf carts to help manage in the steep terrain. Steps descend from the hotel to Biesanz Beach, which was very convenient, but also a lovely surprise. A monkey crossed our path one morning- delightful!
Breakfast is delicious and the full Costa Rican fare plus more, with spectacular views. The pools are beautiful, will try to spend some time there next time!
Marjorie
Marjorie (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月27日
Elisa
Elisa (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月26日
The beauty and tranquility of this paradise is absolutely amazing, and coupled with the warmth and care of ALL personnel makes it a perfect location to enjoy a wonderful cacation
Elisa
Elisa (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月23日
Oscar
Oscar (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月23日
Private pathways to the beautiful beach!
Great resort on the side of the hill! You gonna have to hike up the hill if you get a room with the beach view.
Negum
Negum (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月20日
I liked the path and walk to the beach. The staff were very friendly and attentive. The manager of the property was very helpful and very nice, The views are spectular and the food and beverages are great!
Peggy
Peggy (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月19日
Chris
Chris (9 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月19日
8
Felipe
Felipe (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月16日
The rooms were spacious, clean and had a true jungle view. Every staff member we encountered was great from front desk, drivers, activity coordinator, waiters, cleaning and masseuse. Easy access to the beach.
If you have mobility problems getting to beach might be difficult.
Damien
Damien (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月15日
Très bel hotel bien situé, très proche du Parc national Manuel Antonio d'une belle plage. Environnement,magnifique.
L'hotel est très confortable, le personnel toujours aimable et serviable, la restauration disponible pratiquement à toute heure.