Great overall overnight stay for holiday family visiting.
DAVID
DAVID (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月24日
Not living up to the review hype!
Arrived shortly before midnight, not a sole behind the desk. Waited about 10 minutes when someone finally arrived walking up from an adjacent hallway. Getting off the elevator could immediately see the wear and tear of the place. Hallway floors show their age. Several doors and walls are scraped and dented including an interior door in the room we stayed in. Beds were nice, about the only positive.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月16日
Great bed, clean and soft!
Mary
Mary (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月10日
Tee
Tee (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月7日
JIm
JIm (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月18日
There was mold and mildew in the shower and along baseboards in the bathroom.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年11月13日
John
John (2 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月21日
Not coming back to this place
It was ok but doubt I stay at one of these again. No hot water in my room the 2 days I was there. I also had my dog and the only place to bring the dog out pretty nice but the door to get out to it would always lock and no room key would unlock it to let you back in. It was a major hassle with the dog had to go around and right through the middle of everybody to get back to my room every time. Staff was very friendly. One would think the money they charge they could upgrade some stuff to make guests more comfortable. Will be going back to the American inn in Paducah for the rest of 6 months in town.
Clinton
Clinton (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月5日
Charles
Charles (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月29日
Don't stay here.
Check in took 30 min. Dog couldn't be brought thru the extremely small lobby per the rules. Had to use a scary side door. Very smelly room. Lg sized frig shook very loudly. Thermostat on wall didn't work. Dingy atmosphere at 180.00 a night
KAREN
KAREN (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月21日
Refrigerator was making noise all night long
James
James (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月16日
I encountered a serious cleanliness issue in my room. To my horror, I discovered black mold on the bathroom faucet. This is a major health concern and indicates a lack of proper maintenance and sanitation. It is unacceptable for any hotel to have such a blatant oversight in their hygiene standards.
In conclusion, my stay at Candlewood was marred by these significant issues. The lack of a hot breakfast and the presence of black mold greatly affected my overall experience. I hope the management takes immediate action to address these problems to ensure future guests do not encounter the same disappointing situation.
Sara
Sara (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月15日
Michele
Michele (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月12日
Horrible stay
Horrible stay..... had to switch 2 off the 3 rooms in my party because they smelled. They latter person in my party of 3 said his room smelled bad too, so he just dealt with it. There was smoke on the 3rd floor. The showers were dirty. No hot water in one of the rooms. To top it all off, I was approached about halfway filling up my small cooler with ice. I was told that the hotel didn't allow coolers to be filled up with ice... after I asked where the ice machine was. Then i was questioned whether I was a weekly guest or a nightly guest because i could've used the ice machine in the freezer. Never gonna stay there again!!!
Gerald
Gerald (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年7月19日
Jessica
Jessica (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月13日
Keith
Keith (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月12日
Shontay
Shontay (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月1日
Over nighter
Business trip short but easy
Lisa
Lisa (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年6月30日
Molly
Molly (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年6月25日
Although the front desk people were kind - The rooms were disgustingly dirty. The first room was filthy - the pillows were smelly , the microwave had finger smudges, there was hair all over the air unit , the desk /table had crumbs.
They moved me to 409
The wondow base is covered in black soot and the handle was dirty
The fridge handle was slimy
The bathtub had black smears on the side
The bathroom door had a red /brown food or drink splattered all on it
The sink had build up in it under the tile that you could see
The hairdryer felt dirty
The bathroom floor was slimy
I was able to slide around on the floor
I considered just leaving but since I booked through Expedia. I wasn’t going to get a refund .
The hallway had a smell to it .
julie
julie (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月24日
Pet friendly for dogs! Suites have medium size fridge, full size microwave, cooking stove top, and coffee pot. No coffee but can buy it on site and laundry detergent. Clean hot showers with very nice staff members.