Until we checked in there was no warning that they put a $200 hold on your card instead of just having a card on file.
When we checked in at 3 we were told the pool hours and by the time we went down for a swim around 8 it was closed for unknown maintenance.
Our room was “upgraded” too a deluxe two double bed room however we Originally booked for a King size bedroom. When having a small child that wants to sleep in bed with you this is more of an inconvenience than it is an upgrade. And the Refrigerator in the room was crazy loud.
Only positive things I can say are that it was not busy so our floor was really quiet and the free breakfast was nice.
Laurinda
Laurinda (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月10日
The Front Desk staff were horribly rude, both of them. The first person literally told us she wouldn't check us in because she wanted to make another employee do the work. The hot tub was not hot, the jets are non-existent and the pool towels are tiny bits of sandpaper. The hallways and room walls were filthy and there was hair all over the bathroom and in between the sheets. I honestly believe the room may not have been cleaned at all. The rudest, laziest front desk person said she was the manager, so it totally makes sense. I will honestly never stay in any Best Western again after this experience. Sad really, it used to be a brand you could rely on.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年12月3日
Shea
Shea (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月4日
Phillip
Phillip (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
Nice Stop
Right off the highway - quiet and easy to drive to. Coffee shops and grocery store in walking distance. Comfortable-clean-breakfast included
Laurie
Laurie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Good quality for a good price
We had a very nice stay. Our room was clean and modern. The staff was friendly and used texting to communicate when my room was ready. The breakfast was standard hotel style but there was plenty of options. Would recommend staying here.
Derrick
Derrick (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月27日
Alf
Alf (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Jerilynn
Jerilynn (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月20日
Veronica
Veronica (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月12日
Howard
Howard (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月11日
Friendly as usual
Tina
Tina (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月8日
Quiet, clean -- the bathroom sink drained slowly -- but otherwise very adequate for a business trip stay.
Susan
Susan (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月27日
Gutes Hotel. Untypisch bei BW ist das schlechte Frühstück und die hellhörigkeit der Zimmer.
Frank
Frank (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月16日
Kimmie
Kimmie (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月16日
Nova
Nova (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月15日
Leah
Leah (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月12日
Stephanie
Stephanie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月10日
Remco
Remco (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月10日
Disappointed
I was never told that there was a deposit that needed to be left for the room. I also
never seen a housekeeper, the breakfast was cold and it was so loud late at night.
Brenda
Brenda (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月10日
Jennifer
Jennifer (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月9日
Good stay in White City.
We had a great stay after a day of traveling. Staff was friendly and helpful. Room was big , clean, bed was comfortable and had plenty of places for charging devices.
Venie
Venie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月6日
Only recommendation would be is update shower head and air conditioner had a rattle in the unit