Hemos pasado dos noches en Tortuguero, y desde antes de llegar ya nos sentíamos arropados por todo el personal. Un servicio y trato muy personalizado y profesional. Te ayudan a gestionar traslados, visitas…Comunicación de 10 desde el momento en el que hicimos la reserva.
Habitación amplia y cómoda. Servicio de comidas, correcto.
Sin duda, recomiendo alojarse en este establecimiento.
Katia
Katia (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年3月2日
The staff at the Serendipity are great. Angie picked us up at the port and walked us back early in the morning on departure day, Anna served breahfasts, lunches and dinners in the courtyard, and they all helped to arrange tours. We did the kayak tour with Wesley and found it very enjoyable and informative. Also did a walkabout with Jonathan, which was lots of fun. Tortuguero was a very worthwhile place to visit, we would come back and stay at the Serendipity again.
Robert
Robert (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年3月1日
Great time!
We had a really great time at the Serendipity hotel, the host was really helpful, the food was great , we had some issues with the payment but they fixed it right away, I highly recommend !
Louis-André
Louis-André (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年2月23日
Exllent Hotel
Daniel
Daniel (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年2月19日
Our room was on the 2nd floor; great room with a table, couch, fridge, kitchenette and small outside sitting area. The hot water was a little tricky, but they were going to work on that. Cooper, Angie and Sophie and the rest of the staff were GREAT. They treated us so well; we felt taken care of and special!
Christy
Christy (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年2月1日
A l’intérieur même de la réserve... ou presque
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2023年1月25日
Totalmente recomendable.
El hotel es nuevo,
abrió en octubre de 2022. Está muy bien ubicado, cerca de la entrada del parque y del pueblo de Tortuguero. Muy cerca también del embarcadero principal. Todo el personal es encantador; te hacen sentir como en casa. Además te van a buscar al embarcadero y te llevan el
equipaje. Y lo mismo para la salida. Hicimos la excursión del bote que nos ofrecieron y también muy bien. En definitiva, aunque no tenga vistas, todo genial. Muy recomendable.
YOLANDA
YOLANDA (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年1月23日
Loved the attention we received from it’s staff Sofie, Chef Nayomi, Ivana and Cooper. The room was lovely and very comfortable bed. Cooper was very helpful with the transportation. Not happy about not knowing the travel time was not included in the description. It takes 3-4 hrs from airport then 1 hour boat ride to get to the hotel. Even though it’s all inclusive they didn’t serve alcoholic beverages only wine. Would have loved some mojitos, piba colado or margaritas. Also no tv in the room.
Rosa María
Rosa María (3 晚家庭旅程)
Orbitz 真實旅客評價
10/10 完美
2022年12月25日
Wonderful stay!
I cannot express enough how much I enjoyed my stay at Serendipity Hotel. From the moment I arrived at the pier I was taken care by Cooper and the team at the hotel. I had booked the all inclusive formule and I felt treated like a king for each of the meals. The ladies were wonderful with me and made me feel at home. Nothing I could ask was ever an issue. I will definitely come again as I felt I should have stayed longer. Definitely an hotel deserving to be known!
Nicolas
Nicolas (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2022年12月5日
Apartamento muy nuevo y limpio.
Lo peor fue la cama y almohada. Ambas muy duras.
Personal excepcional!!