I had booked a king bed for 2 nights and never got it. The first night we got a room with 2 queens and we're told tomorrow they would move us. Got on the elevator and it had a powerful smelled of marijuana.
When we came back for the 2nd night and we're told no king rooms. I asked if our keys would still work and was told yes. Got to the room and they did not.
John
John (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月7日
On 1st night we arrived around 7:30 on 12/31, we got dress went to meet with other family for New years eve, got back to the hotel around 2am. Came to find out on the king bed there was hairs (will attach photo).
Following day requested hsk svc and only king bed was done only because bed was stripped off. No clean towels left, bathroom was dirty, toilet dirty asked for help and the lady who was at the desk said she could not help because she did not know what to do.
Cristina
Cristina (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
Nelsy
Nelsy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Lauren
Lauren (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Aston
Aston (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
Great stay
Located close to highway. Spacious and clean room.
Kevin
Kevin (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
OH
OH (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Great family stay
Spacious room with two beds and a sofa. Also conveniently located near a lot of restaurants, shops and malls. Close to the highway too.
Kevin
Kevin (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Clean. Pleasant.
One night stay for a wrestling tournament. Clean. Quiet. Nice breakfast. Staff was pleasant. Check in and out was smooth.
Amy
Amy (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月7日
Steve
Steve (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月4日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年12月4日
Bom,mas precisa melhorar...
Boas acomodações, porém a cama, apesar de grande (king size) e confortável, era muito alta demais.
O breakfast era muito confuso, não havia constância nem reposição dr produtos.
Abram
Abram (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月1日
Good Experience for the cost.
It was a typically Holiday Inn experience. Everything was good. Room, breakfast etc. they do it well for the price point!
Kimberly
Kimberly (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月5日
Raquel
Raquel (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年11月3日
No limpiaron la habitación hasta el segundo día y no completamente, sin hacer las camas
Gente bebiendo y haciendo ruido en la piscina hasta la 1:30 am
Javier
Javier (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Cleaned wonderful staff
Yves
Yves (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月31日
Rickey
Rickey (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月31日
Everything was good except for check in. Waited over an hour past the check in time. If the hotel was short handed that day maybe they should have pulled the employees vacuuming the lobby to assist in cleaning the rooms. Wouldn’t having the rooms ready be a priority for your guests? The front desk girl was unapologetic and kind of smug like the room will be ready when it’s ready.
vanessa
vanessa (5 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月28日
This hotel could be a gem because of the location and staff. We need to mention that the cleanliness needs improvement and also a few other details
The TV operation is too complicated.
The soap dispenser was empty.
There was a smell of mildew in the room 221.
But the breakfast was amazing and the people very friendly and accommodating.