We stayed in a jetted tub suite. Booked 2 nights, after the first night and full day my wife had developed a cough but I was fine, before bed I sat down and looked up and the ceiling was coated in black mold from the jet tub in the room above us! I was fine because I sleep with a cpap so my air goes through filters at night we are guessing. I showed the front desk pictures and they were shocked and gave us a new room but nothing more. After being out of the room for 24 hours my wife is fine now. I would have expected and apology, a discount, a refund, anything. How did it go unnoticed long enough for the ceiling to be fuzzy?
Amanda
Amanda (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
NYE 2024
Very friendly staff and a clean, comfortable hotel. Onsite restaurant Amber Grill is very good. Andrew, the front desk clerk, was super and helpful to us. I highly recommend staying here.
Stephanie
Stephanie (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Don
Don (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
Jeff
Jeff (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Amanda
Amanda (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月25日
ENGEBRETSON
ENGEBRETSON (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月24日
Loud noise showers
Great place to stay. Only complaint is the shower sliding glass doors didn’t slide. They screamed a loud shriek.
Melissa
Melissa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
JEFFERY
JEFFERY (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月19日
No soundproofing
Clean hotel. But had a birthday party of kids above us jumping off the beds and stomping around. I called the front desk and they stopped to about 5 minutes only to start back up again. We were able to switch rooms, but I didn’t get reimbursed for the suite room I paid for and didn’t get it. Because when we switched rooms, there were no other suites available.
Stephanie
Stephanie (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月13日
Not the greatest
Showers and water were terrible. No napkins or Kleenex in the room. Very far walk in the freezing cold hallways to the pool. No hot tub in the pool area. Loud music on speakers in the hallway that I could hear in my room.
Melissa
Melissa (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月7日
Emma
Emma (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月7日
Fantastic stay
This was are second time staying here and the staff very friendly. The room was clean and the hotel too.
Cherie
Cherie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月6日
Shelley
Shelley (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月6日
Alan
Alan (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月29日
Daylan
Daylan (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月23日
This hotel has horrible carpets that are extremely dirty and poorly cleaned rooms. Nasty. We would not walk bare foot in the room. Needs lots of attention
Eric
Eric (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月17日
Luis
Luis (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月16日
Excellent front desks staff - friendly and excited to be helpful
Trecia
Trecia (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月11日
Rick
Rick (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月10日
Eric
Eric (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月10日
Everyone at this location was extremely helpful and kind. If we ever make our way out here again I know exactly where I will be staying. Haven't had this pleasant of a hotel experience in a long time. Keep up the great work!
Chloe
Chloe (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月25日
nice place
Nice stay and the facilities were in nice, clean order.