We booked through hotels.com and chose to pay @ hotel @ checkin.
Morning of stay, 8am sharp, one of the proprietors calls me wanting payment because they are sold out, and if we won't be there by the 3pm check-in they are going to give our room away. It was very difficult to understand what he was saying. I assured him we will be there for our room, and offered a deposit. Not good enough, and he hangs up on me. Then a woman calls who is even more difficult to understand, I assure her were coming, and will be there for our room. She says something about selling our room and hangs up on me when I won't give her all my CC info because she was writing it down and we were paying in cash. I call back to make sure we have our room, and they hang up on me again. My husband tries and the woman does the same to him. Finally we get a call from a different # and this man is much easier to understand but they are still demanding we PRE PAY in order to keep our room. At this point we don't want to stay there, the last thing we want to do is pay them...but EVERYWHERE is sold out or double the price. We have no choice.
We prepay.
At check in, 3 TIMES, the kid checks and says there is no reservation. The the rude woman comes out and finds it, we get our room.
We go to our event. Come back, and keys don't work. Again.
Every opportunity they had to make things difficult, THEY TOOK IT.
They were RUDE AF.
I took valuables with us at all times, because I DO NOT TRUST THIS PLACE.
STAY AWAY!
