I stayed here for business and did not visit the casino. The air quality was polluted with smoke and made it hard to breathe. There was a moldy odor in the hallway of hotel. Upon checkout at 7:15 am, I had to make two trips from the room to my vehicle. When I returned to the room for the rest of my things, I couldn’t enter. Key card dud NOT work. I went to desk for help and the clerk refused to help me without showing mg ID. She had just saw me walk out of hotel. I returned to the desk after retrieving my ID. Clerk rekeyed cards but this did not work. I was still locked out of my room. Returned to service desk and the clerk called maintenance. Completely unapologetic. I met maintenance at room and she diagnosed it as a battery problem. I was late for work due to this inconvenience. Very disappointed in my stay here, cleanliness of the hotel, and the level of service.
Michael
Michael (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月1日
Not so great but staff was great.
The front desk staff were very friendly. The heat was on 76 degrees when we arrived in our room (very hot). The mattress was not good, at all and the bathroom was very dated/stained. One of the lamps on the room was inoperable and the tvs are very old.
Christopher W
Christopher W (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月31日
Laura
Laura (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月30日
Nice
Mark
Mark (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月27日
First time for every thing!
Wish I would have taken pictures. Had to wait 30 minutes to check in when I booked a room month ahead. Didn’t have a room ready for me. Room was dirty. After playing poker I returned to my room at 3am and was locked out because card did not work. No one was working front desk. Had a note to find security if you need help. No help! I had to sleep in my truck last night in freezing sleet outside.
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025年1月26日
Gail
Gail (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月19日
ashlea
ashlea (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月18日
Waste of rewards
There was a thick layer of dust covering all the lamps and wall fixtures. The chairs were all coming apart.
Michelle
Michelle (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月16日
Good Value
Good value for the price.
Dewitt
Dewitt (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月15日
Service was good. Staff was friendly. Beds were comfortable. Rooms were a big outdated.
Donna
Donna (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月14日
Tim
Tim (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月9日
Ashley
Ashley (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月5日
Vernon
Vernon (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月29日
Needs some serious improvements!
It is sad how this hotel and casino has not been maintained! It needs a complete overhaul. Rooms outdated and heating and cooling system very noisy in our room. Will not be staying therexagain.
Linda
Linda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月25日
Barbara
Barbara (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Brandie
Brandie (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月12日
merchell
merchell (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月9日
The worst hotel experience I have ever encountered in all my years of traveling. Staff was very unprofessional, rude, deceitful, incompetent totally. At the same time front desk staff had children on their lap at the front desk like it was the norm. I stayed at the hotel for several hours attempting to check in, on the phone with Hotels customer service during the ordeal with an associate named Patrick and attached are photos of all issues mentioned respectively. I drove over 4 hours to experience this ordeal and with the time past midnight and distance from home and the time of night and too late to drive after a long drive beforehand. I had no option but to get whatever was available at that time of the night which was horrible. The groceries I brought with me to cook in the kitchenette as being the first time ever staying at this Marriott brand type.