I have booked two Superior Rooms. The front desk attendant allocated us 1113 & 1116 room. But those rooms are terrible. It needs upstair 1 floor and then cross an bridge to another wing down stair 1 floor and then few steps need to go down. It is very hard for passengers to carry theirs luggage to do it. It can’t say that this wing is a hotel. The circumstance likes a low end apartment and the rooms are terrible. The next door of the room is a kitchen back door of a restaurant. The cleaners pull the garbages in there. It let us feel being discriminated. The front desk attendant she is not a good guy. If she is right, these such room are your hotel’s Superior Room, I can’t imagine how terrible of your standard room. This check-up experience make us whole family so disappointed.
Chan
Chan (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2022年12月24日
Sheung Yeung
Sheung Yeung (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月1日
Would stay again
Excellent location. Adjoining Charing Cross rail/ tube station, check-in easy and pleasant. Room a good size. So convenient for public transport and most theatres. Walking distance to all major attractions. Good breakfast
Noreen
Noreen (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月1日
Hedley
Hedley (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月31日
otrevlig personal i receptionen, inte all men vissa
Karl-philip
Karl-philip (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月31日
真實旅客
3 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月27日
Lorna
Lorna (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月27日
Juri
Juri (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
First class
Amazing location with views of Trafalgar Square, friendly and welcoming service, excellent amenities in rooms.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Barbara
Barbara (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Great service from the staff. Made our stay special.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月25日
Abbie
Abbie (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月25日
Lee
Lee (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月23日
Natalja
Natalja (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月23日
The hotel was absolutely breathtaking. Every detail was meticulously attended to, making for an exceptional experience. I wholeheartedly recommend this hotel to anyone, and the dining options were truly remarkable.
Erin
Erin (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月22日
Surprisingly peaceful!
From the initial warm welcome, clean, spacious and modern room and the fabulous range of free goodies each day in the room, our stay really was faultless. We couldn't get over how quiet the room was given its central situation right on Charing Cross Station. We were in room 415 and would definitely come back.
Megan
Megan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月22日
Eirik
Eirik (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月21日
Successful trip
After a friendly but efficient booking in process, we found our room to be particularly comfortable and well proportioned. All staff that we met were personable and helpful.
Our only quibble would be that the bar was uncomfortably hot.
Graham
Graham (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月20日
Great location and staff!
We had a great time here! Staff was lovely and sent us a cake and balloons when we told them it was our belated honeymoon (the "real" one got cancelled). Dream location if you, like us, love to go to shows. Easy to get to hotel and we experienced no trouble at all with our stay!
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月12日
romain
romain (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月11日
Great short stay
Excellent hotel. Great welcome on arrival. Friendly helpful staff. Good facilitues. Nice touches around public spaces. Good range of complimentary drinks and snacks. Clean room. Traditional but still midern and not dated. Would stay again.