Everything was fine until three days later my daughter(an 8-year-old) and I were packing to check out and we found an old paper bag with her toys was gone. They insisted they didn't mistake it as trash and accidentally threw it away. And I was quite sure we had it when checking into the hotel because the first day in Badajoz I shopped some clothes for me and my daughter and came back to the hotel, putting a new paper bag into it. So since I couldn't do anything and the situation was not pleasant, I asked them if they could call the bus station, which is across the street, to see if we left the bag in the Flixbus we took from Evora to Badajoz. But they felt relieved that they were off the hook and didn't want to make a call for us. Any hotels, without stars, in Asia would have been much more helpful than that. We went over to the station and there was a Flixbus window there but I don't speak Spanish and the guy doesn't speak English. Very helpless, we felt. With the experience of guesthouses and hotels I've stayed over 34 countries, I certainly advised this hotel to make a phone call to make their guests feel better, if there's a next time.