4/10 一般
2024年12月28日
Need to improve cleanliness
When I first entered the room, I noticed that the bed sheet was worn out, but I was okay with it as long as it was clean. However, I still reported it to the receptionist. Later, when I returned to the room and was about to wash my hands, I discovered that the towel was dirty, with a dark stain on it, clearly showing that it hadn't been replaced or properly washed. I spoke to the receptionist again, and she brought new towels. However, overall, the cleanliness of the room was disappointing, which made me uncomfortable. We ended up not taking a shower and slept with our clothes on.
On a positive note, the front desk staff member the next morning was very friendly, which helped improve our experience.
In the past many years, our family had good experiences with Super 8. But this time was not a good experience.
真實旅客
1 晚家庭旅程
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