This property has been just given exterior cosmetic upgrades. The interior of the room is dated but what makes it worse is the dirty condition. I can accept old furniture but layers of dust on lamps, chairs. And the corners of the bed are unacceptable. I have indoor allergies and they were flaring up. There was hair in the bathroom that didn’t belong to us and the carpet had not been vacuumed. I could see crumbs as we checked in. I asked for the room to be properly and dusted at the front desk and she said she would send someone. The conditions were so bad that I complained to the property manager on staff and he was dismissive and said the property is old. There were glasses left in the hallway from rol services from the room next door. It remained there for 48 hours. I do. Lay asked again to removed the glass once it was broken. We used the gym and the equipment was fine but the water cooler was broken. I truly feel like I wasted my ml ey at this location. I usually stay at Hilton’s and this was my worst experience.
Karyn
Karyn (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月16日
Robert
Robert (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月13日
Room not ready at check in or even an hour after
Bedside outlets didn’t work
rebecca
rebecca (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月5日
Very kind staff, free breakfast paid for in the app but they still wanted to charge $23 for breakfast and a very nice staff member took care of me
Shamaron
Shamaron (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月4日
Brennan
Brennan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月4日
Deborah
Deborah (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月28日
Staff was pleasant
John
John (2 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月26日
James
James (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月20日
Check-in staff was rude. Didn’t acknowledge me. Was talking with co-workers. Announced parking fees if $27 per car per night that I was unaware of. Reminded me of a rude Bon Qui Qui. AC in the room didn’t work, had to be fixed. Fire alarm went off ALL NIGHT LONG. Will never go back. It’s a shame! Used to be a grand hotel. Perfect location. Someone needs to buy it and make it great again.
Jessica
Jessica (1 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月16日
Rooms were Motel 6 quality - dirty, small, moist (outdated AC units). Cleaning staff limited to replacing towels on a 5 night stay.
Parking fee ($30/day) outlandish with no enforcement or security. Was accosted multiple times by vagrants.
Central lounge doesn’t have adequate AC - very hot and moist.
Fire alarms go off frequently for no apparent reason. At one point they went off every 15-20 minutes from midnight to 2:30AM.
Would not recommend this establishment!
Caleb
Caleb (5 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月6日
Huong
Huong (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月3日
air condition didn't cool
Johnny Morris
Johnny Morris (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月2日
Great room
Lee
Lee (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月1日
Good, quick stay. Rooms could use some updates but overall hotel was good.
Bianca
Bianca (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月1日
Property could be more updated. Was out of alot of food . Went off Property to eat .
Anita
Anita (1 晚家庭旅程)
Travelocity 真實旅客評價
6/10 不錯
2024年9月1日
Not up to Hilton expectations
Ambredawn
Ambredawn (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月31日
The rooms were nice and clean. The facility was in a great location and very clean.