It's a safe, calm, clean place. The receptionists, Adriana and Joana, are awesome; friendly, helpful, kind.
There is one wing downstairs with a strong pot odor. That hallway leads to the side entrance/exit. When I take that route, I hold my breath and run. Also, as mentioned before, the pillows are made of lumps. It's what bothered me the most. I rather have one good pillow than three made of lumps.