The hotel itself was great. The staff was friendly and the rooms were nice and clean. The only reason it’s not a 5 start review is because the Parking situation was not good. You have to park and walk and there’s no view of the parking lot from the rooms.
Derek
Derek (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月22日
Great staff and amenities! The room was clean! We will definitely stay again! Breakfast was good and hot!
Tarryn
Tarryn (2 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月11日
The staff was lovely but the rest of the hotel was a mess. The breakfast was horrible. We didn’t even eat it, it was so undesirable. Walked into my room for the first time and trash was on the floor. The room size is great and the staff was lovely but the details in the hotel are a train wreck. Trash all over outside and construction work started at 8AM with no warning. I will never stay here again sadly but the staff was so nice. Need better management for the clean up crew.
Melissa
Melissa (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月1日
Room was awesome. Close to a really good restaurant. Staff were very friendly.
nicholas
nicholas (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月10日
Ac was not working at night it was so uncomfortable. There was kids running around upstairs above our room . In the morning at 30 minutes after breakfast starts out of oj ask about and he said oh we are out and walk away
Melanie
Melanie (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月28日
family vacay
This hotel is completing renovations, so some areas were still ongoing but most of it was fine. Our room was fine, breakfast was ok, most of the items were available. Service was very nice and room was, too. Very clean.
Kathy
Kathy (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月27日
No hot water
Stephanie
Stephanie (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月22日
La cadena me encanta , pero está en remodelación y hay un poco de caos
Angelica
Angelica (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月17日
Adriana
Adriana (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月12日
Everything we needed.
Hotel is being renovated so lots of work needed to be completed. However the staff were great, breakfast was great, and overall hotel was everything we needed. They are pet friendly and it was nice since we had our dog with us.
Monica
Monica (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月12日
Azael
Azael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月10日
Treva
Treva (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月8日
Hotel was under construction remodel. I was not informed. The pool was gross with about 2 feet and f green water and the gate wasn’t even looked. Not enough parking. My mom is in a wheelchair and we had to park in back of hotel where it was dark and scary. My son was planning on swimming. Room keys did not work. I wanted a refund but the front lady said I had to talk to manager but would not be available until Monday
Kandis
Kandis (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月2日
Katherine
Katherine (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年6月30日
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年6月29日
The rooms were nice, but they were doing refurbishments so it was dusty and noisy. The pool was not working either. The staff and breakfast were excellent.
Christopher
Christopher (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年6月24日
There was a lot of construction and the pool was out of service. Front desk staff was nice though
Courtney
Courtney (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月22日
The hotel is under heavy construction, but the room we stayed in was perfect and the staff was working around the construction and made it a very pleasant stay. Can’t wait until it is all done and can go back.
Kathleen
Kathleen (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年6月20日
Still under renovation
Elizabeth
Elizabeth (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月20日
Heydi
Heydi (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月19日
Newly remodeled rooms!
Rita
Rita (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月18日
Great property and we loved the renovations
Bree
Bree (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年6月12日
This property was a joke! They are undergoing MAJOR renovation and it’s a MESS! The entire downstairs was a construction zone, front desk personnel was no where to be found when we arrived, it felt like the hotel in The Shining! Hotel knocks and bangs when you’re in it, a man was painting the ceiling right in the middle of the lobby the next morning well before he was supposed to be, he dripped paint in the floor while we were trying to check out and acted bothered that WE were there!! Rooms weren’t clean—mirrors streaked horribly, sheets felt damp. Shouldn’t have stayed but it was late and we just needed a hotel. I’m a long time IHG rewards member and have never left a bad review but this was out of control!! Unsafe and full of dirt and dust! Do better!
Karen
Karen (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年6月3日
Property was under renovation so it was torn up in most areas. Staff was still able to provide breakfast and a comfortable room, it was just that the rest of the property was underwhelming.