The hotel charged twice the amount for the pet fee and someone from the hotel ordered an Instacart delivery on our card. Looking into these issues now with the bank and local authorities.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
4/10 一般
2024年12月7日
Stay elsewhere.
The room needs a serious makeover.
The carpet had 5 stains. The bump trim in the entry was busted up. The water pressure was poor. The shower head was broken, and the tub faucet handle needed tightened.
There was a pile of dirt in the floor of the tub/floor corner 1/2 inch high.
The lotion dispenser was torn off the wall, and sitting on the vanity.
There was only a soap bar.
The remote (2 times) had to be replaced.
The 2 towels were supposed to be clean , but had stains on them.
The breakfast and service were good.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月29日
Erika
Erika (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月28日
SERGIO
SERGIO (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月25日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
Domanika
Domanika (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Ben
Ben (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月8日
Steve
Steve (3 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月1日
Jan
Jan (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月29日
真實旅客
6 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Amanda
Amanda (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月22日
Bedbuds had to leave before using room....could physically see them..
Terrell
Terrell (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月21日
Mark
Mark (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年10月20日
Check in person was within earshot but didn’t come out until we actually rang the bell once we noticed it was there. Room is large but not in great shape. No Kleenex in the box and no paper towels on the roll.
Joy
Joy (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月19日
Fredrick
Fredrick (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月19日
Victoria
Victoria (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月18日
Staff unattentive to customers. Mattress overly stiff. Several maintenance issues - bathroom light out, multiple stains on carpet and chair, flat pillows, lamp missing switch, elevator malfunctioning. Primary breakfast items unavailable. We will not stay here again.
Jason
Jason (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月15日
Its hard to be negative because past stays have been good but this stay wasnt the best or maybe the room came up short condition wise. It does change my mind where i will stay next time.
William
William (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月15日
Stay away!
This hotel is gross! Extremely dirty, not just the rooms but even the hallways and elevator. They originally checked me into a room that stunk and was very dirty. The bed had been made so the cleaners had been in there and this was acceptable to them. When I asked to be moved I was given a different room that smelt musty and damp. Upon further inspection I found a wall that had been soaked through and left unrepaired and moldy. The third room I was given was still dirty but not as bad. Stay elsewhere if at all possible!!