The desk clerk checking me in needs to more friendly. Second floor rooms you has walk up steps. No elevator . Which was ok.
Last, i want thank the night clerk . He help me jump my car. I went to start and dead battery. He jumped me so i could go get a battery replaced.
Tom
Tom (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月12日
Katie
Katie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月5日
Nice
It was very affordable Very comfortable and clean!!
Kristi
Kristi (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月21日
William
William (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月20日
The room smelt so bad, dead cockroaches visible! Asked for another room and it as just as bad.
Janet
Janet (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月19日
I was in the shower when there was a loud knock on the door. I grabbed a towel, wrapped it around me and answered to my surprise it was a police officer. They were at the hotel the entire night. When i arrived to check in a young man was getting arrested right in front of the office where i was checking in. The officer questioned me about a vehicle that I had no knowledge about. Instead of allowing me to return to my room beings i was in a towel he continued to question me about my vehicle which was a rental and a series of other questions i clearly had no knowledge of. The rest of my stay I was unable to sleep and felt uneasy to leave my room. I actually left early and was not able to get any of my money refunded. Will never go back there again!
Linette
Linette (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月17日
rebecca
rebecca (1 晚行程)
Travelocity 真實旅客評價
2/10 欠佳
2024年9月15日
Casey
Casey (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月10日
Not a good experience
My family checked in the day before and immediately check out do to the horrible smell and ac being loud and the dirtiness of the room. They told me to cancel my reservation and switch to another hotel. My mother is older and has asthma and so does my daughter. Plus we didn't know it didn't have an elevator. I tried canceling it the day before we were supposed to checkin but they couldn't get it to cancel. So when we got to GA the next day we went to the hotel and checked out the rooms for ourselves and there was no way my family could have stayed in the rooms. It was very smelly and the comforters had stains on them and it was dingy.Very disappointed in the whole experience. Explained to the front desk and they told me that there wasn't anything the could do. And charged us for two rooms stay.
Holly
Holly (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月4日
Good value for the money!
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月7日
Anthony
Anthony (7 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月27日
Tony
Tony (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月22日
Decent and affordable
Just stopped for the night. It was clean just a little noisy
Rebecca
Rebecca (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月17日
Debra
Debra (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月16日
Beverly
Beverly (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月16日
Found 2 cockroaches in the room. The main door and bathroom door didn’t even shut all the way. The pillow cases, blankets, and sheets had an awful smell. There were stains on the bed. I’ve stayed in many hotels around the US and this was by far my worst experience ever. I left immediately.
Madison
Madison (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月12日
Kyle
Kyle (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月8日
The Air Conditioner did not work properly. We requested a room change they said they couldn't, so the first night was in misery. Here in Georgia the temps were in the 90's with high humidity and dew points... So at 6:30 the next morning I requested a room change they said they I would have to wait until the other rooms got cleaned. When I came back to the hotel after working all day, I went to the front desk to see if they changed my room. the desk clerk put me on the phone with the manager and the conversation got heated for he said he could not change my room and that they had a repairman check the AC and said it was working, guess what it wasn't. So my wife and I had to spend another night in a hot room. The manager the next day said he went to the room and said I was correct that the AC was not working and let me choose from two rooms. The next two nights we had AC.. The rooms are very old and dingy, and they have a strange smell.. Another guest also complained how hot his room was... I will never stay there again.
Lawrence
Lawrence (4 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年6月30日
The man at the front desk was painfully slow. It was like talking to a statue. One of the restrooms in the lobby was out of service. The second restroom was the worst I've ever seen. Fecal material on the seat and the toilet was full of you know what. Disgusting. I will not be staying there again, ever...
Leslie
Leslie (1 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年6月30日
Keep driving past this one!
Wouldn’t recommend. A/C had limited choices and would keep turning on with loud noises, then quiet and just when you fell back to sleep, did it again over and over. Front desk gentleman difficult to understand on arrival and no where (w/sign that said ‘helping a guest - back in 5 min) but never came back (& we had breakfast & loaded the car and still not back). Breakfast had a coffee machine w/regular & decaf indicated but another guest warned me that the breakfast lady said the regular side was broken so she put it in the decaf side. If the nice guest hadn’t told me, I would have had regular coffee which causes me heart tachycardia! People say on curb outside our door & celebrated a birthday til midnight😳. SureStay is a Best Western - should be worst western!
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年6月28日
Creola
Creola (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月25日
Clean comfortable stay.
Besides wishing that there was an option to check-in earlier. I don't have any complaints. Room was clean, need was comfortably, water in shower was nice and hot and location was easy to get to. I'd use this place again if needed.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年6月22日
David
David (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年6月20日
I won’t go back somehow a “room” number got mixed up and the front office gave people a key to my room who then attempted to enter my room multiple times at 2am.